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ServiceNow Delivery Lead - R00283363 - Calgary

Accenture

Calgary, Alberta

ServiceNow Delivery Lead - R00283363 - Calgary

Accenture

Calgary, Alberta
 
Salary: British Columbia $119,700 to $319,300
 

We Are: 
A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others.  Choose Accenture and make delivering innovative work part of your extraordinary career! 


The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

You Are:

A transformation maven with the skills to help clients meet the challenges of digitization. Your superpower? Using your know-how, creativity, and analytical powers to solve clients’ most complex business problems to help their companies do more. And you possess the communication and people skills to inspire teams to bring their A-game. Ready to put your talents to work in our ServiceNow Practice? 

Join Accenture’s team as a ServiceNow Delivery Lead in Canada, where you will play a pivotal role in shaping and delivering enterprise platform transformation strategies. You will lead delivery engagements, advise clients on platform strategy and optimization, and drive innovation across ServiceNow implementations. This role is ideal for a seasoned expert with deep ServiceNow proficiency and a passion for delivering measurable business outcomes.

Role Summary 

ServiceNow Delivery Leads at Accenture require a strong blend of leadership, project management, and interpersonal skills, including a deep understanding of ServiceNow solutions, a customer-centric approach, and the ability to manage multiple projects and stakeholders concurrently while navigating complex business and program landscapes and remaining focused on delivering exceptional customer value.

As an Accenture ServiceNow Delivery Lead, you will be responsible for overseeing and managing multiple interrelated large project initiatives within a program, inclusive of overseeing the successful end to end delivery of the program. Proficiency across core program management capabilities listed below is required:

  • Defining program goals, objectives, and deliverables
  • Managing interdependencies within the program
  • Creating plans and schedules
  • Managing the program financials
  • Adherence to timelines and program objectives
  • Stakeholder management
  • Team management 
  • Program governance
  • Risk assessment and mitigation
  • Vendor management
  • Quality assurance
  • Continuous improvement
  • Program reporting
  • Client relationship management


In addition to delivery, An Accenture ServiceNow Delivery Lead plays a crucial role in:

  • supporting sales by leveraging their expertise and experience in project delivery.
  • contributing to solution design and scoping efforts by providing input on project requirements and estimations.
  • contributing to the development of project proposals and statements of work.
  • client engagement and relationship management.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

richard.a.murray@accenture.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

About Accenture

Accenture is a talent and innovation-led organization helping companies to reinvent and keeping our clients ahead of change. Across more than 120 countries and 40 industries, we work as one team with a common goal: to create 360-degree value for our clients, people, shareholders, partners and communities, by embracing change.

You’ll work with top companies - clients and ecosystem partners and interact with leaders from every industry. When we bring our breadth of technological capabilities together with our ingenuity, they are greater than the sum of their parts. Help our clients reinvent. Reimagine iconic brands. Bring new products, ideas and ways of working to life with emerging technology.

We take a broad view of diversity that reflects all our people, and we are committed to ensuring everyone feels connected, with a strong sense of trust and belonging. We focus on fostering allyship, learning, inclusive ways of working, vibrant employee resource groups and networks, and accessibility, along with marking meaningful cultural observances with our people. Our networks nurture trusted relationships, mentorship opportunities and avenues for growth, benefiting participants across all career levels and fostering community and inclusion at both the global and local levels.

We take flexibility seriously — focusing not only on where but also when and how you work. We hire and develop people who have different backgrounds, different perspectives, and different lived experiences. Wherever you work, whatever skills you want to grow, there’s a program for you. We invest in our people’s capabilities so they can work with purpose, and boldly and innovatively solve problems. Continuous learning is our superpower. We put skills at the heart of everything we do. We continuously prepare our people to meet new demands and in turn, help ensure they remain highly relevant with vibrant career pathways, inside or beyond Accenture.

We encourage our people to bring their authentic selves to work and our commitment to our 750,000+ people from a variety of cultures, beliefs and backgrounds makes us more innovative. Our offices are more than just places to plug in—they're environments designed to support connection, creativity and well-being. They’re inclusive and accessible, too. We operate our business with a clean conscience – with strong commitment to the environment, ethics and human rights, responsible buying and community impact.

Join our exceptional people who are combining their ingenuity with the latest technologies to solve some of the world’s biggest challenges.