New Customer Service Representative Opportunity! Agilus is recruiting for a Customer Service Representative in the Insolvency Sector in North York, ON, Ontario. We are seeking a friendly, organized, and experienced Customer Service Representative to join an insolvency team. This role is ideal for someone who thrives in a client-facing environment and enjoys helping individuals navigate financial recovery with empathy and professionalism. A typical day: Answer incoming calls and provide professional, courteous service Handle inquiries from prospective clients and schedule/reschedule appointments Maintain accurate client records and follow up as needed Collaborate with internal teams to ensure smooth client onboarding Support the overall client experience with empathy and efficiency Successful candidates will have: Minimum 2 years of experience in the insolvency industry Proficiency in Ascend and Microsoft Office Suite Excellent phone manner, with strong verbal and written communication skills A customer-first attitude and a helpful, empathetic approach Ability to multitask and stay organized in a fast-paced setting What's in it for you: Competitive compensation with monthly performance bonuses Generous time-off package including vacation and paid sick days Comprehensive benefits plan to support your health and well-being Opportunity to work in a supportive, client-focused environment Be part of a team that helps individuals regain financial stability We want to connect with you! Please apply directly online Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview. We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.