Our client, a leading non-profit organization based in the Ottawa, is seeking a part-time Bilingual Program Coordinator for a 4-month contract. This on-site role runs from September to December 2025, with working hours Tuesdays, Wednesdays, and Thursdays from 8:00 AM to 4:00 PM.

If you have a professional background in program or project management, and a passion for social services and non-profit work, we want to hear from you!

Responsibilities:

• Lead the daily operations of the organization's Home Delivery program, acting as the key liaison for clients and community partners. 
• Manage the client intake process, expertly assessing needs and connecting individuals with tailored services and referrals.
• Coordinate program logistics, liaising with internal and external stakeholders to ensure the smooth execution of home deliveries.
• Support program success by maintaining detailed records and reports, tracking impact and informing strategic decision-making.
• Provide compassionate, trauma-informed care to create a supportive environment for vulnerable individuals.
• Contribute to donor engagement and outreach initiatives and provide administrative assistance as needed.

Requirements:

• English and French is essential
• Post-secondary education in non-profit management, social work, or a related field.
• 2+ years of professional experience supporting community projects and programs.
• Exceptional verbal and written communication skills.
• Proven experience working with vulnerable populations.
• Demonstrated ability to manage client interactions with empathy and discretion.
• Highly collaborative and detail-oriented, with exceptional organizational and problem-solving skills.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.