This position impacts multiple Corporate Business operations such as HR, Legal, Compliance, Finance, Treasury Marketing and Risk Management supported by the Group Functions division. This position develops custom-fit engineering solutions that adhere to security and data privacy policies of the company. The incumbent reports to the Senior Director of Engineering, Operations and Operational Governance Controls.

Position Responsibilities:

• Provides reliable and scalable platform solutions leveraging automation

• Investigates new platform solutions to enhance service delivery experience

• Resolves persistent platform issues when surfaced by technical support teams

• Responsible for the deployment and integration of platform architectures; provides performance enhancements through automation and pushes for enhanced reliability to support product development

• Builds code to specifications and standards

• Builds and codes moderately complex software

• Minimal time coaching teammates

• Provides code development leadership to Group Functions application teams

• Contributes to team's success

• Collaborate with software engineers, platform engineers, Product Owners, and engineering leadership to uncover pain points and opportunities to accelerate the delivery of new value through software

• Investigates new platform solutions to enhance service delivery experience

• Prototype and build new functionality to deliver on key platform objectives

• Deliver an exceptional user experience to our engineers, with a focus on self-service and continuous delivery

• Evolve and improve platform services, with accountability for production reliability and usage, and the delivery of new functionality

• Lead a technical team

Required Qualifications:

• 5 years + hands-on experience in application development and systems integration

• 4 + years of hands-on experience in PKI (Public Key Infrastructure), digital certs, crypto standards, and crypto life cycle management.

• BS or MS degree in computer science, computer engineering, information systems, privacy engineering or related field of study.

• Excellent communication and presentation skills and the ability to effectively communicate designs, proposals, and results.

• Strong software development skills using C#, , AJAX, JSON, XML, JavaScript, SQL, Python and PowerShell

• Hands-on experience in API integration, Microsoft PBI and Power Apps

• Expertise in WinOS and RHEL

• Full hands-on involvement in requirement gathering, analyzing, integration design, development, functional testing and performance measurement

• Strong organizational and troubleshooting skills with attention to detail and ability to work independently including excellent written and verbal communication skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.