Back


 Back to Home Page

Job Detail

Self-Serve Activities Manager

IKEA

Winnipeg, CA

Please login to apply for this job.

    Save this job      2025-10-11

Self-Serve Activities Manager

IKEA

Winnipeg, CA
 
Salary: $60
 

Job Description

  • Job ID: 305941

  • Date posted: 04/09/2025

    • What you'll need to have

    • You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
    • You have at least 3 years of direct Leadership experience in a high-volume Sales, Retail or Customer Service environment, leading small to medium sized teams
    • Your customer service and sales skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
    • You are a total people-person and can strike up a conversation easily
    • You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
    • Your management style can only be summed up in like this: open door, empowering and supportive

    Your responsibilities

    • Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to offer solutions and answer questions that relate to their home furnishing needs.
    • Coach, manage, mentor and onboard new and existing team members to ensure that they succeed. This includes identifying and developing internal talent for the future.
    • Empower your team by delegating tasks
    • Implement any new ways of working, processes or techniques
    • Provide input to the service agreements and contracts with internal/external partners
    • Stay knowledgeable about in-store specials, delivery options, product features and benefits
    • Actively approach customers to identify their needs by asking insightful questions and advise them on the best solutions for their homes
    • Always provide support to your team, so they can be successful in their positions
    • Participate in Leadership meetings with other Store/Department Managers to discuss business needs and objectives
    • Supporting the team with additional duties, as required
    • Supports the overall store business plan as well as the specific team goals

    Together as a Team

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!





    WHY YOU WILL LOVE US

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    P.S. In the IKEA world, this position is officially referred to as Self Serve/Commercial Activities Manager
    The starting rate/ salary for this position ranges from 60 CAD to 75 CAD and will be based on relevant work experience.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

ikeahalifax.jobs.ca@ikea.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About IKEA

Why work with us?

Because a job with us is so much more than a job. Come work with us and you’ll be part of a team that values you for who you are. A huge, welcoming team working to make a positive impact on millions of people around the world and where we all grow together. With our “happy rebel” spirit we challenge conventions and drive positive changes in our industry and sometimes even in the world. We are restless doers, driven by curiosity, enthusiasm and a desire to create a better everyday life for the many people.

What’s it like being an IKEA co-worker? There are over 200,000 IKEA co-workers worldwide. We value our IKEA culture, togetherness and being part of a high-performing team. Our shared values and culture is a large part of what makes IKEA unique, both as a brand and a workplace. Visit any IKEA unit anywhere in the world and you’ll find co-workers putting their shared IKEA values into practice.

Your IKEA journey can take you in any direction Helping our customers create a better everyday life at home requires a large team with many different jobs. With such a wide variety of jobs we’re confident that you’ll find at least one that interests you.

Please scroll through the following list, apply to the available job(s) that interest you the most and potentially begin an exciting career journey with IKEA.