Altis Recruitment is grateful to partner with an organization within the Broader Public Sector to support the recruitment of a part-time Regional IT Support Specialist. This role will focus on ensuring smooth IT operations, onboarding and training staff, and supporting regional events and community engagement activities.
This role is open to all qualified candidates; however, preference may be given to individuals who identify as First Nations, Inuit or Métis and or/have experience working with First Nations, Inuit or Métis communities. The final hiring decision will be based on merit.
Part-Time: 20 hours per week (standard 4-hour days; flexibility to exceed during project periods).
Location: Regional onsite support with occasional travel
Responsibilities:
Deliver on-site Tier 2 technical support for desktop tools, printing infrastructure, and network equipment, escalating complex issues as required.
Facilitate IT onboarding and training for new staff, including account setup, hardware/software deployment, and user orientation.
Ensure compliance with organizational IT policies, standards, and procedures, maintaining accurate documentation and knowledge resources.
Provide technical support for meetings, events, and community engagements, collaborating with internal teams and external vendors to ensure seamless execution.
Act as a regional liaison and subject matter expert (SME), representing the IT function in local initiatives and contributing to business planning.
Qualifications and Skills
5–7 years of IT support or systems administration experience, ideally across multi-site or remote environments.
Strong background in desktop support, Active Directory administration, VPNs, and IT ticketing systems (e.g., ServiceNow).
Proficiency with Microsoft Teams, Outlook, and other remote collaboration tools.
Experience delivering IT training and orientation, with the ability to communicate technical information clearly to diverse audiences.
Familiarity with IT governance, compliance practices, and vendor/contractor coordination.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at
Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.