The Senior Manager Investigates and identifies strategies to optimize business operations and services and inform business decisions. Ensures that multiple interconnected projects work cohesively to achieve broader organizational objectives. Oversees and liaises with multiple Personal & Business Banking group's stakeholders across different groups. Ensuring effective collaboration. Partners with respective leaders for the planning, execution, and delivery of functional programs. Works directly with Lead Technology Officers and other technology stakeholders to manage material risks and issues, including positioning and ensuring accountability for ownership. Actively participates in preparations for Governance & Decision forums.
Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.
Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically 7-10+ years of work experience in IT or business environment within the banking industry, preferably commercial or business banking.
Experience working on large scale, multi-million-dollar initiatives.
Expertise in the planning, execution, and delivery of functional programs.
Previous involvement in preparations for Governance & Decision forums.
Consultative style and approach.
Expertise partnering with respective with leaders and stakeholder for the planning, execution and delivery of functional programs.
Experience accurately representing the delivery of technology agenda and communications
Expert level of knowledge in domain Broad/diverse business knowledge of a range of functions, products and/or systems, or expert knowledge of specialized functions, products and/or systems
Knowledge of software development practices, concepts, and technology obtained through formal training and/or work experience.
Proven track records of building enterprise level cloud applications (bonus)
Knowledge of High Value Payment process and ISO 20022 messages (bonus)
Understand functional aspects and technical behavior of the underlying operating system, development environment, and deployment practices.
Have facility with and understanding of the ecosystem that code operates in.
Strong verbal & written communication skills - In-depth / Expert.
Analytical and problem-solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Able to manage ambiguity.
Data driven decision making - In-depth / Expert.
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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We’re proud to be the official bank of the Canadian Defence Community – and that goes beyond supporting your financial well-being. We value the skills you’ve earned in the military, and we’re here to help as you move into the next stage of your professional life.
BMO is a top ten North American bank that provides personal and commercial banking, global markets and investment banking services to 13 million customers and clients. Founded in 1817, we’re driven by our Purpose: Boldly Grow the Good in business and life. BMO has established itself as a destination for top talent, with an employee experience that’s built on personalized career development opportunities, a performance-driven winning culture, competitive rewards and benefits, and a deepcommitment to the health and well-being of our people.
If you’re ambitious, curious, creative, and eager to make an impact, you should consider BMO as a place to build your career.
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