Veterinary Reception, Client Care Specialist/Technician Assistant
Willowdale Animal Hospital is currently welcoming a Veterinary Receptionist who will also provide client care and technician assistant support for our team. This role is covering a maternity leave for 18 months (possibility for extension or other opportunities).
This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
Key Responsibilities:
Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment Ability to answer a multiline phone system and track and book appointments effectively
Scheduling appointments; Admitting and discharging pet patients Invoicing/billing; creating estimates and processing payments Take initiative and work independently
A Veterinary Assistant (VA) program certificate is an asset
General housekeeping duties; cleanliness of reception, pet holding areas, and common areas Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
A love for all companion animals!!
What VCA Canada can offer you
VCA Canada Student Loan RRSP Program – Ask us more!
Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Paid wellness days, sick days, and vacation time
Employee assistance program
Continuing education benefits; paid to learn!
Referral Bonus Rewards!
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offers quick access to quality care
Access to amazing mini-courses
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Apply now!!
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
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VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 Associates provides our communities with general, emergency, and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of caring for life’s greatest companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities.