Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who you are:

Rogers is seeking a Technical Training Specialist to join the National Operational Execution & Wireless Support Team. This key position, reporting the Sr. Manager of Operational Standards, will provide technical training and guidance to both internal and external teams supporting Rogers Field Operations.  

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts:
  • Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering
  • Company matching contributions to charities you support
• Growth & Development Opportunities:
• My Path:
  • Self-driven career development program 
• Rogers First:
  • priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups, including groups representing People of Colour, 2SLGBTQIA+, and Indigenous Peoples.

What you’ll do:

• Conduct technical training needs assessments.
  Research and develop courses, including technical writing for presentations.
  Source, evaluate, and participate in third-party training programs.
  Deliver training in both classroom and virtual environments.
  Develop job aids and standards documentation.
  Support orientation and mentoring of new hires.
  Provide training on Rogers' technical and operational standards.
  Deliver training on network equipment as required.
  Offer training and support for operational systems such as Remedy, Teams, OneVision, ServiceNow, and Power BI.
  Administer SharePoint and manage MS Teams groups, including regular posting of new policies and standards.
  Adapt scope of responsibilities to meet evolving business needs.

What you bring: 

Minimum of 5 years of technical wireless telecommunications field experience.
Diploma in Electronics Technology or equivalent work experience.
Self-starter with the ability to work independently with minimal supervision.
Demonstrated ability to thrive in a fast-paced environment with shifting priorities.
Excellent presentation, interpersonal, and communication skills.
Certifications or proven aptitude in delivering technical content to adult learners.
Strong problem-solving, analytical, and troubleshooting skills.
Willingness and ability to travel and work at various sites as needed.
Detail-oriented with a passion for innovation and exploration.
Strong organizational and time management capabilities.
Skilled in process development and documentation.
Proficient in Microsoft PowerPoint.
Committed to quality, performance, and teamwork.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 25%
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract  
Posting Category/Function: Technology & Information Technology
Requisition ID: 325068

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology