Role Responsibilities

About the Role

Are you passionate about digital transformation and service design? We’re looking for a Digital Analyst to support our department’s digital initiatives and help shape the future of our digital investment roadmap. This role is key to identifying and documenting business requirements, system architecture, and business processes that align with departmental goals and support ongoing system maintenance and enhancements.

You’ll work closely with the Manager of Digital Strategy, cross-functional teams, vendors, and stakeholders to ensure digital opportunities are well-documented, strategically prioritized, and effectively delivered.

Key Responsibilities

1.    Digital Intake & Strategy

•    Participate in the intake and assessment of digital opportunities to inform a strategic roadmap.
•    Collaborate with internal teams and the Ministry of Technology and Innovation to translate business needs into delivery opportunities.
•    Maintain and communicate the department’s digital roadmap.

2.    Technical Documentation

•    Document business requirements for new and existing systems.
•    Support development and testing processes with detailed technical documentation.
•    Create user-friendly documentation for software projects to facilitate cross-team collaboration.

3.    System & Asset Management

•    Maintain records of existing digital systems and assets.
•    Collaborate with technical teams and vendors to capture conceptual views and system health data.

Role Responsibilities Continued

4.    Evaluation & Analytics

•    Compile and analyze data to inform iterative improvements and long-term design decisions.
•    Develop and apply data analytics methodologies to evaluate service outcomes.
•    Report findings to support product team priorities and enhance user experience.

5.    Collaboration & Communication

•    Daily/weekly interactions with the Manager of Digital Strategy for guidance and supervision.
•    Regular engagement with the Director of Digital Transformation for strategic direction.
•    Ongoing collaboration with unit and department staff, technical teams, and external stakeholders including post-secondary institutions, learner groups, and industry representatives.

Why Join Us?
This is a unique opportunity to contribute to meaningful digital transformation efforts that impact public services. You’ll be part of a collaborative, forward-thinking team committed to innovation and continuous improvement.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Agility – The incumbent needs to adapt to changing priorities to maintain tools and communicate the information needed to make informed decisions.

Systems Thinking – Incumbent must understand the overall needs and competing priorities of the department by seeking inputs from multiple parties. They will use conceptual models to describe how complex systems work together, both current and future states.

Build Collaborative Environments  – The incumbent works with many stakeholders across a complex portfolio to establish shared understanding of both business needs and technical solutions. 

Qualifications

Requirements:

Bachelor’s Degree in fields like Business, Administration or Computing science supplemented by a minimum of two years of related progressively responsible experience is required. Related experience or education may be considered as an equivalency on a one-for-one basis.

Equivalency: Directly related education or experience considered on the basis of:

       •    1 year of education for 1 year of experience; or
       •    1 year of experience for 1 year of education.

Qualifications & Skills
      •    Strong analytical and documentation skills.
      •    Experience working across complex systems and with diverse teams.
      •    Familiarity with service design, digital transformation, and system architecture.
      •    Excellent communication and stakeholder engagement abilities.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent, full-time position based in Edmonton, Alberta, with a standard work week of 36.25 hours, Monday through Friday. Alternate work locations may be considered.

Candidates are required to submit a resume and cover letter that succinctly demonstrate their qualifications against the job requirements, including education, experience, and relevant competencies. It is important for applicants to ensure their resume and cover letter clearly articulate how their past work experiences align with the role's qualifications and needs.

**Please note that applications without a cover letter will not be considered.

Resumes must include precise employment dates (month and year) to assist in assessing written communication skills and attention to detail.

The final candidates for this position will be asked to undergo an academic check, submit references, and may be asked to complete a written exercise and/or assessment.

Final candidates may be required to undergo a security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate.

This competition may be used to fill future vacancies across the government of Alberta, at equal or lower classification and salary.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
     Leadership and mentorship programs.