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We are hiring a CVS Manager for our Cash Services division in Toronto, ON.

Your Mission

Reporting to the CVS Director, you will be in charge of the Cash Processing team.  On a daily basis, you will be responsible for planning, organizing, and managing the work of your teams and ensuring customer satisfaction.

We are looking for a passionate leader who will be able to establish great relationships with their unionized employees. 

GardaWorld Cash Services, is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.

What you’ll be doing 

• Plan, organize, direct, and control the processing activities of the counting room
• Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules
• Provide direction for the execution of the sector's activities
• Manage expenses according to the budget, both labor and current expenses
• Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims
• Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs
• Participate in the disciplinary or grievance process
• Follow-up on the productivity of the different sub-sectors of the department
• Implement action plans to achieve productivity objectives
• Participate in all process optimization initiatives
• Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
• Any other related task

What we offer 

• Permanent position
• Competitive salary and benefits
• Safe work environment with efficient equipment
• On-site parking
• International company offering many career opportunities

What we’re looking for 

• 5+ years’ of management experience (unionized environment an asset)
• Excellent written and verbal communication skills (English)
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• Health and Safety management experience
• Cash processing experience an asset
• Working knowledge of Workers Compensation reporting process
• Driven by offering exceptional customer service
• Sense of urgency, outstanding communication, and problem solving
• Strong teamwork and partnership orientation