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Human Resources Business Partner

CarePartners

St. Catharines, ON

Human Resources Business Partner

CarePartners

St. Catharines, ON
 
Salary: Information not available
 

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 23 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

 

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and Artificial Intelligence (AI). 

Overview

We are seeking a dedicated and experienced Human Resources Business Partner to join our dynamic HR team. If you have a strong background in employee and  labour relations and are passionate about fostering positive workplace environments, we would love to hear from you.

 

As a Human Resources Business Partner, you will report to the Regional Human Resources Manager and work closely with leaders across all levels of an assigned client group. In this role, you will be a key partner to our operations teams, providing guidance, support, and education on people management strategies and HR best practices. You will be the primary point of contact for all HR-related matters within your portfolio and play a critical role in aligning HR programs, policies, and support with business objectives to drive organizational success.

 

The role is hybrid and has flexibility to work both remotely and in one of our offices within Ontario. There may be travel to other offices across the province. 

What We Offer

  • Competitive salary, comprehensive health and dental benefits
  • Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
  • Inspiring leadership and opportunities for professional growth
  • Rewarding and meaningful work in healthcare

What The Role Involves

  • Providing HR generalist support and leader coaching for identified client groups in a variety of key HR areas, primarily in employee relations, labour relations and performance management;
  • Acting as a strategic advisor to the client group(s) to ensure that organizational structures, processes and competencies are in place to deliver business results over both the short and long term;
  • Acting as trusted support to employees within the client group, ensuring that employee relations issues are managed and communicated fairly, effectively and in compliance with applicable legislation and collective agreements;
  • Supporting and conducting thorough and objective workplace investigations
  • Assisting with the interpretation, administration and negotiation of collective bargaining agreements, leading grievance resolution and mediation within the client group;
  • Analyzing human resources data to identify trends, challenges and opportunities for business leaders;
  • Assisting the Regional HR Manager with people-related projects;
  • Modeling, upholding, and contributing to CarePartners core values of patient-focus, integrity, accountability, partnership, teamwork, transparency, respect and innovation.

What You Bring

  • University or College degree/diploma in Human Resources Management or related field required
  • CHRP/CHRL designation preferred
  • 3-5 years’ experience across multiple human resource disciplines required
  • Experience in large, multi-site unionized environments an asset
  • Experience in the health care field or homecare sector an asset
  • High personal integrity, and a commitment to doing the right thing
  • Strong and well-demonstrated customer service mindset, with a strong sense of urgency
  • Strong leadership, influencing, relationship and team-building skills
  • Ability to work well under pressure and manage multiple tasks and priorities, strong project management skills an asset
  • Highly motivated self-starter, able to work effectively independently and as a part of a team
  • Strong analytical and problem-solving skills
  • Ability to communicate effectively, tactfully and professionally with individuals at all levels of the organization
  • Willingness to learn and grow, and embrace/cultivate new ideas and ways of working
  • Solid computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail
  • Clear Background Check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009. 

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.

 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

recruitment@carepartners.ca

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

About CarePartners

Empowering Lives, One Home at a Time!

Home Support Workers and Personal Support Workers (PSWs) are everyday heroes, bringing compassionate, one-on-one care right to the doorsteps of those in need. Whether it’s helping clients rise and shine in the morning, assisting with personal hygiene, preparing meals, or offering a comforting presence at bedtime, these caregivers make a real difference in the lives of individuals and their families. Beyond essential care, they provide companionship, dignity, and independence to those who need it most—allowing seniors, individuals with disabilities, and those recovering from illness to remain safe and comfortable in their own homes. With every visit, they bring warmth, respect, and the reassurance that no one is alone in their journey. It’s more than a job—it’s a calling to uplift, support, and enrich lives, one home at a time. We make impact and support most of Ontario, from big cities to rural communities and everywhere in-between. We hire nurses, personal support workers, we provide in house training for home support workers, and we have branches across Ontario where we support with administrative roles.