Working in a team environment with primary reporting to the Manager, Administrative Services, and secondary reporting the Manager, Student Services, you will:
Provide a full range of administrative support services to the A'paqt Project. The A'paqt Project supports female and Indigenous students' training for careers in the Marine Industry.
Track student awards, prepare cheque requisitions, check student account entries, receipt payments, prepare invoices, submit help desk tickets, answer incoming calls, provide support to students and assist with their inquiries, process refund requests, collect overdue accounts, enroll students, run queries, compile student data and work with student records.
Provide general office support to campus operations as required.
Qualifications and Occupational Experience:
The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years' (full-time equivalent) recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, email and database systems such as PeopleSoft, Oracle, SAP, etc.
You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
You have PeopleSoft Student Finance skills and experience.
Experience supporting/providing service to students and prospective students would be considered an asset.
Accounts receivable experience would be considered an asset.
Relevant Skills and Knowledge:
You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.
You possess excellent interpersonal skills and are able to interact at all levels of an organization.
You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
Your superb team working skills enable you to contribute positively to a team environment.
You have specific technical occupational knowledge and skill in a frontline administrative role.
You are known for your problem solving and critical thinking skills.
You are a strong communicator.
You possess excellent coordination skills specifically related to operating in a fast-paced client-facing Business Office, are comfortable working in a deadline-driven environment, and are able to adapt to periods of change and transition.
You demonstrate a strong commitment to excellence in customer service, accurately dealing with inquiries and completing tasks in a timely manner.
Demonstrated professionalism and understanding of confidentiality.
You are dedicated to life-long learning and demonstrate professional curiosity in self-driven learning activities.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at jaclynn.kelly@nscc.ca. Our Employee Workplace Accommodation Policy can be found here.
Administrative Assistant 2 - A'paqt Project (OA11)
Education
Strait Area Campus
Port Hawkesbury, Nova Scotia
Business Office/Student Services
Term Full-time Position: Commencing approximately September 8, 2025, and ending approximately March 31, 2026
Application deadline is 11:59pm, August 21, 2025
Competition No. 2526-199
Salary range: $42,176.04 to $47,189.29 annually
This is a designated competition open to Mi'kmaq and other Indigenous/Aboriginal peoples and/or Women.
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