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Document Administrator - Temporary 6-month term

Medavie

NB Moncton, NB Moncton

Document Administrator - Temporary 6-month term

Medavie

NB Moncton, NB Moncton
 
Salary: Information not available
 
NB Moncton
Full time
Posted Today
R-255294

Position Type:

Temporary - Temporaire

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Closing date:

2025-08-28

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Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary health care services with the goal of facilitating access to quality care so that patients can achieve better health outcomes. MHSNB is fortunate to be able to count on the expertise of its employees who work passionately to build a healthier province. 

Our company is currently looking for new team members to support its mission of providing excellence in emergency and community care within our various programs, namely Ambulance New Brunswick, the Extra-Mural Program and NB Health Link. Each advocates for a highly coordinated, quality service offering guided by a goal of continuous improvement across primary health care.   

Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health care challenges.

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We are looking for a Document Administrator.  Located in Moncton and reporting to the Shared Services Billing Manager, the Document Administrator will be responsible in overseeing the collection, entry, retention, storage and release of confidential health records within the Billing Department.  Major components of this position include daily reconciliation of the Patient Care Reports (PCR), entry of the Patient Care Reports (PCR), filling of confidential medical health records, tracking of missing Patient Care Reports, analysis of non-clinical and clinical audits, liaison with parties requesting confidential health information, assist in the development of policies and enforcement of privacy, and other related duties as the supervisor may see fit from time to time.

In this role, your primary responsibilities will be:

  • inputting Patient Care Reports into the database;
  • providing required PCR documentation to the Quality Assurance Paramedic for the area;
  • serving as a backup for reconciliation of all Patient Care Reports to the Computer Aided Dispatch (CAD) report;
  • aiding in the documentation and tracking of missing Patient Care Reports as well as the submission of this report to the Supervisor along with the appropriate area Operation Manager or Regional Manager;
  • overseeing the filing of daily Patient Care Reports by Master Incident Number (MIN);
  • serving as the secondary contact for parties wishing to review or obtain information from confidential medical health records;
  • ensuring that the release of confidential health information is in accordance with company policy;
  • backup for Receptionist to cover lunch hours and vacations;
  • other duties as assigned by the Supervisor.

As the ideal candidate for this role, you:

  • possess a post-secondary education from a recognized university, academic institution, or business college or equivalent combination of experience and education;
  • have a minimum of two years related experience working in an office environment, preferably with experience in the health care industry;
  • are detail oriented and self-motivated individual with exceptional organizational abilities;
  • are committed to providing stellar levels of customer/patient service and have a passion for business growth within MHSNB;
  • knowledge and/or expertise in data entry and/or medical record administration;
  • familiar with the handling and processing of confidential medical information;
  • capable of doing repetitive tasks for long periods with high accuracy;
  • possess excellent communication skills.

Bilingualism would be considered an asset.

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If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please apply now. 

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

kristen.drapeau@medavie.bluecross.ca

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

 

About Medavie

Welcome to Medavie!

I would be happy to share and discuss our organization, current and future career opportunies.

Many of our roles are able to be remote (work from home) in Canada

- Kristen Drapeau, Senior Recruitment Consultant

-Krysta Duguay, Recruitment Consultant 

Who we are

We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.

We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.

We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.

 

What we value

Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:

Caring – We show compassion in everything we do

Accountable – We follow through on our commitments

Responsive – We have the courage to act and adapt

Innovative – We encourage and value new ideas

Community-minded – We achieve more together

More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.

 

What we give back

As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:

Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute

An annual United Way workplace campaign led by employees in each of our locations

The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.

 

We want to meet you as you are

At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.

 

What we offer

If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:

Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.

Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.

Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.

 

Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide:

  • Comprehensive benefits to support you and your family, including fully paid premiums for medical, dental and vision insurance
  • Extensive mental health support (including virtual care options and an employee family assistance program)
  • Health spending and personal wellness accounts that allow you to claim everything from art gallery memberships to Wi-Fi, fitness membership discounts, and more
  • A digital rewards and recognition program to support and empower you on your wellbeing journey
  • Family-friendly and inclusive benefits like maternity and paternity leave top-up, gender affirmation support and fertility coverage to support your growing family