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Strategic Operations and Correspondence Advisor - Edmonton

Government of Alberta

Edmonton, Alberta

Strategic Operations and Correspondence Advisor - Edmonton

Government of Alberta

Edmonton, Alberta
 
Salary: $2,757.39 to $3,604.17 bi-weekly ($71,968 - $94,069 / year)
 

Job Information
Job Title: Strategic Operations and Correspondence Advisor 
Job Requisition ID: 73528
Ministry: Infrastructure
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition

Closing Date: August 27, 2025
Classification: Program Services 4 Market Adjustment
Salary: $2,757.39 to $3,604.17 bi-weekly ($71,968 - $94,069 / year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

Alberta Infrastructure designs, builds, manages, and maintains government-owned and operated facilities, and collaborates with other ministries to ensure that schools, hospitals, and government facilities infrastructure meet the needs of Alberta’s population. The Ministry also provides accommodation services and manages a large portfolio of owned and leased facilities while maintaining fiscal accountability and optimizing value for Albertans.

 
We believe in building careers and providing opportunities to develop within the organization. We also provide our staff with a work-life balance including reasonable hours of work and support for wellness at work with a series of activities over the lunch break and after office hours. In short, we provide staff with the tools and support they need to excel. Working together we will promote the Alberta Public Service Values of Respect, Integrity, Accountability and Excellence. 

For more information about Alberta Infrastructure, please visit  http://www.infrastructure.alberta.ca

Role Responsibilities

Join a High-Impact Team at the Heart of Government Decision-Making

Are you a strategic thinker with a passion for precision, collaboration, and high-stakes problem solving? The Deputy Minister’s Office (DMO) is looking for a driven and politically astute Advisor, Strategic Executive Operations and Correspondence to play a pivotal role in supporting the government’s most senior leaders. In this influential position, you’ll shape how critical information flows between the department, Minister’s Office, and Executive Council—ensuring decisions are informed, responsive, and aligned with government priorities.

This role offers a rare opportunity to work directly at the center of government operations, where your ability to lead, coordinate, and coach will drive high-quality executive briefing and reporting. As the engine behind the ministry’s executive correspondence and reporting systems, your work will influence major initiatives, enhance interdepartmental alignment, and enable swift, accurate responses to emerging issues.

You will be responsible for:

  • Leading and aligning executive briefing materials and correspondence within the ministry’s tracking system (ARTS)
  • Managing the intake, assignment, and delivery of Action Requests across the department
  • Critically reviewing executive submissions for tone, accuracy, and strategic fit
  • Coaching and mentoring divisional teams to elevate briefing quality and consistency
  • Overseeing secure workflows and maintaining compliance with FOIP and confidentiality protocols
  • Consolidating and editing strategic reports with attention to political and operational nuance
  • Collaborating with other ministries and senior officials to ensure aligned communications
  • Monitoring operational issues and proposing solutions to enhance DMO responsiveness
  • Supporting urgent government requests with credibility, discretion, and speed
  • Developing performance metrics and dashboards to evaluate DMO effectiveness
  • Leading or contributing to interdepartmental projects to improve cross-functional coordination
  • Supporting onboarding, capacity building, and continuous improvement efforts within the DMO
  • Maintaining internal tools, style guides, and workflow documentation for clarity and consistency
  • Providing surge capacity and coverage to ensure uninterrupted executive support.

Please click on this link to view the job description for this position.

Qualifications

Required: University degree in Political Science, Communications, Business Administration or related, PLUS 4 years related experience or equivalent as described

Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education

For Example: 
Related 1 year certificate PLUS a minimum 7 years of experience
Related 2-year diploma PLUS a minimum 6 years of experience
Related minimum 8 years of experience.

The successful candidate MUST have:

  • Exceptional writing and editing skills with a sharp eye for tone, clarity, and detail
  • Strong political acumen and the ability to tailor messaging for senior decision-makers
  • Proven experience in group facilitation and/or public speaking, with the confidence and clarity to represent the department in cross-government settings and senior leadership forums
  • Sound judgment in reconciling conflicting input and managing sensitive information
  • Ability to synthesize data
  • Advanced organizational skills with the ability to prioritize, triage, and meet tight deadlines
  • Familiarity with executive-level briefing and correspondence standards
  • Expertise in issue management, stakeholder engagement, or strategic reporting.


Assets:

  • Experience working within or supporting a Deputy Minister’s or Minister’s Office
  • Knowledge of FOIP requirements and secure information handling protocols
  • Proficiency with document tracking systems such as ARTS or secure SharePoint workflows
  • Experience with project or change management in a complex organization
  • Background in public administration, policy, communications, or related field
  • Demonstrated ability to design and implement process improvements.


This is a fast-paced, rewarding opportunity for a strategic professional who thrives on challenge, collaboration, and public service impact. If you are ready to help drive executive decision-making and deliver excellence under pressure, we want to hear from you.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent Full-time position 

Hours of Work: 36.25 hours per week

Location: Edmonton

Please include a cover letter that outlines your skills, knowledge and experience as they relate to this role. 

As part of the screening process, candidates may be required to participate in an assessment to further evaluate their competencies, experience, and overall suitability for the role

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.
  

APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them. Takes holistic long-term view of challenges and opportunities.  Anticipates outcomes and potential impacts, seeks stakeholder perspectives.  Works towards actions and plans aligned with APS values.  Works with others to identify areas for collaboration.  

Creative Problem Solving: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks. 

Build Collaborative Environments: Involves a wide group of stakeholders when working on outcomes. Involves stakeholders and shares resources. Positively resolves conflict through coaching and facilitated discussion. Uses enthusiasm to motivate and guide others. Acknowledges and works with diverse perspectives for achieving outcomes.

Drive for Results: Takes and delegates responsibility for outcomes. Uses variety of resources to monitor own performance standards. Acknowledges even indirect responsibility. Commits to what is good for Albertans even if not immediately accepted. Reaches goals consistent with APS direction.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Jenny Luong at Jenny.Luong@gov.ab.ca.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

Mohammad.Haidar@gov.ab.ca

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

About Government of Alberta

Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.

With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.

Learn more about careers with the Government of Alberta.