JOB SUMMARY

The Technical Support branch provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City. The work involves planning, developing, managing, implementing, coordinating and monitoring transit vehicle maintenance activities; materials management and warranty activities; and engineering and technical support activities for vehicle maintenance, including reliability and quality process analysis.

You provide technical support and expertise to Transit Fleet Maintenance sections, develop technical solutions and vehicle design upgrades, supply designs, drawings and computer aided drafting (CAD) services for engineering changes to transit vehicles, and to a lesser extent, municipal vehicles, including bus procurement or bus rebuild/refurbishment programs, or the purchase/modification of Transit Fleet vehicles.  

You prepare transit vehicles specifications and other required transit bus acquisition documentation.You provide design and engineering assistance/support for projects, varying in size, scope and complexity, that relate to new approaches required for Fleet Maintenance (tooling, equipment, training and specifications).  You oversee bus quality assurance inspection contracts, implement a variety of Fleet Services Branch studies and special projects, write technical documents/reports, and perform other related duties. You liaise with vehicle manufacturers, vehicle upfitters, parts & equipment suppliers, repair shops and refurbishing companies.

EDUCATION AND EXPERIENCE

Completion of 3 year community college diploma in Engineering Technology, preferably in Mechanical, Electrical or Electronics fields.

Minimum of 3 years of experience in vehicle and equipment engineering, drafting and design work ideally acquired in a work location that manages fleet vehicle maintenance, or vehicle production, such as working for a large manufacturer of cars, buses or trucks. Experience should include both design work and project management.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Understanding of fleet business relationships, including the areas of bus/parts acquisitions and bus/component modification
• Federal/Provincial requirements relating to vehicle production/modifications
• Knowledge of the automotive industry, standards, (HTA, CSA, CVMSS, SAE, ATSM) specifications and report writing 
• Knowledge of all bus models in use in the Transit fleet
• In-depth technical knowledge of the design, fabrication and quality control of vehicles and vehicle parts, components and systems including vehicle subsystems, vehicle modifications, and trials/evaluations
• Strong knowledge of drafting and CAD software tools such asOnShape AutoCAD or Micro-station and SAP
• Conceptual understanding of the principles of Engineering change management and configuration change management
• Knowledge of automotive procurement strategies and processes
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.
   

COMPETENCIES, SKILLS AND ABILITIES

• Work independently, with minimal direction, and collaboratively with peers and managers as part of a team, across multiple work locations and branches, and with representatives outside the City
• Analyze technical issues and develop designs and recommendations 
• Prepare comprehensive drawings, specifications, reports 
• Possess project management skills 
• Possess solid organizational skills to deal effectively with multiple demands and conflicting priorities
• Communicate effectively, both orally and in writing, with all levels of staff, manufacturer’s representatives/vendors
• Able to oversee projects and manage and evaluate external contractors/consultants
• Able to learn and implement new technology
• Able to lead/mentor co-op students
• Dependable, with a work record of good attendance and job performance 
• Possess well-developed organizational analytical and problem solving skills and initiative in order to meet deadlines
• Highly motivated, with excellent judgement and logical thinking and reasoning skills
• Flexible and adaptable to manage changing priorities/requirements