Bellbrae Animal Hospital is currently recruiting a customer service-focused Veterinary Assistant, Receptionist to join our team. This full-time opportunity includes a range of responsibilities which directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated!
Create a warm and welcoming environment for our patients and pet parents
Assisting veterinary staff with various tasks and treatments when required
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Scheduling appointments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
Strong organizational skills
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!
RRSP Employer 5 % Match Program – saving for your future just got easier!
VCA Canada Student Loan RRSP Program – Ask us more!
Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
Flexible schedules!
Competitive wages and benefits!
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
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VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 Associates provides our communities with general, emergency, and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of caring for life’s greatest companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities.