Job Board - Job Detail: VON - Program Assistant, Meals on Wheels

Program Assistant, Meals on Wheels - Full-time

VON

Hamilton, Ontario

Salary: Information not available

Description

Position at VON Canada (Ontario)

Requisition Details:

Employment Status: Permanent, Full-time (1.0 FTE)
Program Name: Meals on Wheels
Number of Hours Bi-Weekly: 75
Work Schedule: Days
Union/Bargaining Unit: OPSEU
On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Program Assistant will perform administrative tasks with a high degree of accuracy. Tasks involve but are not limited to scheduling clients and volunteers, telephone support, records/file management, collecting/processing data, photocopying, supporting Meals on Wheels depot locations and delivering meals to seniors in the community. The Program Assistant reports to the Manager, Home & Community Care and works collaboratively with all members of the CSS team. In addition the Program Assistant works closely with the Meals on Wheels team to ensure exceptional customer service to VON clients and volunteers.

Responsibilities:

Responsible for daily functions associated with the Meals on Wheels program including but not limited to scheduling of Meals on Wheels volunteers and clients
Verifying client meal/volunteer mileage reports, on-boarding new clients and supporting calls from clients using exceptional customer service
Responsible for preparing hot and frozen meal orders (daily and weekly projections)
Filing and record management
Works as a member of the Administrative team to support front reception role
Supports Meals on Wheels volunteer depot sites
Additional data entry as required
Other duties as assigned

Qualifications:

Office Administration Diploma from a post secondary institution required plus a minimum of 3 years in an administrative office setting
Proficiency in Microsoft office suite programs and working knowledge of the client/staff data base system- Procura
Demonstrates professional manner and works collaboratively with colleagues, clients, families and community partners
Ability to work independently and as part of a multidisciplinary team. Excellent oral/written communication, interpersonal and organizational skills.
Ability to follow direction and maintain confidentiality. Must possess scheduling and verification experience
Other Relevant Information: Must possess a valid driver's license, have access to a reliable vehicle and have appropriate level of insurance
A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
A Vulnerable Sector Search and/or Child Abuse Registry Check may be required
Ability to speak French is an asset in French Designated areas
The use of Personal Protective Equipment (PPE) may be required
A valid driver’s license and access to a reliable vehicle is required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.

VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

Spouses are encouraged to self-identify during the online job application process. When asked "How did you hear about this job posting", please type "Military Family Services - Military Spousal Employment Network".

For any questions regarding this employer and the application process please contact:

careers@von.ca

Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About VON

VON The power to change lives!

VON Canada has been leading care at home for over 125 years. Today, we are a highly-trusted non-profit organization that works with our clients, employees, volunteers and partners to provide innovative clinical, personal, and social support to people who want the comfort and peace of mind of living in their own homes and communities.

Our 6,300 employees and 6,500 volunteers deliver a wide range of vital health and wellness services, helping people remain healthy and at home for as long as possible. With the help of our funders, donors, volunteers and committed staff, we offer dozens of programs and services across Ontario and Nova Scotia that provide real hands-on help to seniors, children, youth and adults who need extra support.

We help Canadians stay healthy, live well and remain active. And, together with our clients and their families, we contribute to the health and improved quality of life of Canadians in their homes and communities, where they want to be.

As a proud partner of the Military Spouse Employment Network, VON is committed to being a military- and military-spouse-friendly employer. We value the diverse experiences military families bring and provide flexible, inclusive, and supportive employment opportunities that align with their unique lifestyles and career goals.