We are a leader in workflow automation and optimization, helping organizations achieve operational excellence through monday.com and other integrated solutions. Our team is passionate about delivering outstanding results and driving innovation across industries.

Position Overview

We are seeking a skilled Implementation Manager / monday.com Consultant to oversee ongoing managed service projects and support a portfolio of 10–20 accounts. You will independently manage relationships, dedicating up to 30 billable hours per week to delivering hands-on implementation services—including strategy, build-out, training, and ongoing support.

Key Responsibilities

• Manage 10–20 active accounts, ensuring all project milestones are delivered on time and to a high standard.

• Conduct discovery sessions to assess needs and translate them into tailored monday.com solutions.

• Build and configure custom workflows, automations, dashboards, and integrations.

• Lead strategy sessions, provide training, oversee account governance and permissions, and deliver ongoing support.

• Serve as the primary point of contact, maintaining proactive communication and excellent customer service.

• Troubleshoot and resolve issues quickly, escalating internally as required.

• Collaborate with internal teams to ensure seamless project execution.

• Track and document project progress to ensure deliverables align with scope and expectations.

Qualifications

• Proven expertise with monday.com, including advanced workflow design, automations, and integrations.

• 3+ years in project management, implementation, or consulting in a client-facing role.

• Strong ability to manage multiple accounts and prioritize effectively.

• Excellent problem-solving skills and a proactive mindset.

• Experience delivering training and producing user documentation.

• Familiarity with related platforms (Make.com, Zapier) is an asset.

• Exceptional communication skills, both written and verbal.

Why Work With Us

• Join a fast-growing company with opportunities for career advancement.

• Collaborate with a supportive and passionate team.

• Be part of an organization that values innovation, creativity, and personal growth.

• Help clients unlock the full potential of monday.com.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.