Requisition ID: 232610

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

The Senior Technical Quality Engineer provides support to the Lead/Manager, Quality Engineering and is responsible to support driving quality using predefined processes and tools within Tangerine.  Responsibilities focus on the development and support of automation tools, solutions and process improvements to enhance and maximize automation (API/UI) in compliance with governing regulations, internal policies and procedures. This resource will report directly to Manager or Senior Manager, Quality Engineering.

Is this role right for you? In this role, you will:

• Support QE automation and solution development activities through the enhancement and maintenance of test automation technologies across all channels; web, mobile back office
• Define and implement technical approaches to solutions, conducting R&D and leveraging opportunities to innovate within the testing and quality domain (process / tools / automation)
• Coach and provide mentorship to junior resources within the team in various areas including business domain, functional testing, automation and non-functional testing while ensuring the test teams are compliant with Tangerine test methodologies and industry best practices
• Where applicable, select and develop appropriate test automation tests, applying the latest techniques in test automation (e.g. data-driven testing) across API and UI
• Collect strategic, technical and operational test metrics.  Analyze current defects and test execution trends and extrapolate data for predictive analysis
• Work with QE leads, managers and shared services teams to monitor the status, effectiveness, efficiency and quality of testing deliverables
• Working within an agile or waterfall methodology to support delivery teams across testing requirements including, Functional/Non-functional Testing (including automation), Integration Testing, APIs, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing and other types of testing as required
• Drive the creation, support and on-going maintenance of Tangerine Quality Engineering knowledge repository and facilitate the governance and continuous improvement for Quality Engineering processes
• Work under the guidance of the Lead/Manager/Sr. Manager and be a participantant in discussion with vendors related to testing methodologies, tooling, resources, POCs
• Develop and maintain good professional working relationships, especially within the test team and with those who interact regularly with the test team

Do you have the skills that will enable you to succeed in this role?  We'd love to work with you if you have:

• University or College Degree or equivalent experience in Computer Science/Engineering
• 5+ years of testing experience within the capacity of Software Quality Assurance
• Knowledge of testing background in the Canadian financial services industry
• Development background an asset
• In depth knowledge with both Waterfall and Agile methodologies preferred with a solid understanding of general project management, SDLC and TDLC principle
• High proficiency within API REST/SOAP testing and demonstrated ability to automate using industry standard tooling such as REST Assured, Postman etc.
• Extensive experience with test automation tooling such as Selenium, Appium, WebDriver IO, or equivalent
• A solid understanding of coding structure and best practices with hands on experience developing frameworks and technical solutions
• Extensive knowledge with programming languages such as Java, JavaScript, Spring boot, Python and other scripting languages
• Hands-on experience with Mobile testing (iOS / Android devices) and related solutions such as Soasta Touchtest, Perfecto Mobile UFT and Smart Bear Test Complete
• Experience working within a DevOps environment and related cloud technologies with a solid understanding of CI/CD process and related tooling; GCP, Jenkins, Docker, Kubernetes
• Must have Unix/Linux Intermediate experience and be comfortable working in both Windows and Mac environments
• Ability to utilize or evaluate AI-powered tools and frameworks with the goal of optimizing and expanding automation coverage
• Competent in/working knowledge with various tools including Defect Management Tools, Requirement Management Tools, Test Management and Planning Tools, Web Content Management tools and concepts, Banking systems and their integration
• CTFL, ISTQB, CSQA, CSTE good to have

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits.
• You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.