Job Title: Business Analyst 
Location: Hybrid 
Security Clearance: Reliability 
Contract Duration: 1 Year
Level of Effort: Full-Time 
Language Requirement: English

 

Position Overview

We are looking for an experienced Business Analyst (Intermediate or Senior level) to support digital modernization and improve service delivery. You will collaborate with multidisciplinary teams across UX, IT Operations, and Product Design to shape solutions that meet user needs, accessibility standards, and business goals.

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Key Responsibilities

• Lead and conduct requirements gathering with stakeholders across departments.

• Translate business needs into functional and system requirements.

• Facilitate workshops, JAD sessions, and user interviews.

• Work in Agile environments: create user stories, manage backlogs, define acceptance criteria.

• Analyze and improve existing business processes, workflows, and data models.

• Document current and future state processes, decision flows, and business rules.

• Support risk analysis and recommend design or process improvements.

• Develop key business analysis deliverables, including:

  • Requirements elicitation reports

  • Gap analyses and scoping documents

  • Process and data models (e.g., UML, BPMN)

  • Functional/non-functional specifications

  • Business cases and capability maps

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Qualifications

Mandatory:

• Valid Reliability Security Clearance

• Located and legally allowed to work in Canada

• 5+ years of experience as a Business Analyst, ideally in government or digital transformation projects

Preferred:

• Experience in Agile delivery environments

• Familiarity with UX principles and Digital Accessibility (WCAG, ACA compliance)

• Experience supporting projects in alignment with Open Government or Canada’s Digital Ambition

• Strong communication, facilitation, and documentation skills

• Experience with tools like Jira, Confluence, Visio, Figma, or Lucidchart

 

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.