At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.
As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.
Military Family Services stewards the Military and Veteran Family Services Program to help military and veteran families manage the demands of family life, work and operational needs. Many stakeholders and partners work together and contribute to the well-being of military and veteran families.
The Family Liaison Officer is a dedicated staff member of Military Family Services NCR that offers support within the greater transition team for military families who are releasing from the CAF and for those that may be experiencing illness, injury or loss. The Family Liaison Officer conducts intake assessments, provides short-term counselling, and connects families with community partners.
Education, Certifications and Licenses
Bachelor’s degree in Social Work, or a related field
AND
Extensive experience in social work, counselling, or human services.
Must be registered or eligible for registration, and registered before commencement of employment, with a recognized professional regulatory body (e.g., OCSWSSW, CRPO, etc.) Counsellors must be registered in their respective provinces, where clients are located, and must adhere to the expectations of their professional body.
Experience
In crisis intervention and risk management
In clinical assessment and counselling services
In working with families and family systems
In working with a multidisciplinary team and human services organizations
In professional networking
In family case management
In response to critical incidents
In developing, coordinating and facilitating workshops
In developing, coordinating and facilitating support groups
In developing and coordinating family service oriented programs
In budget administration
Competencies, Skills and Abilities
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
Bilingual Essential
Reading: Functional
Writing: Functional
Oral: Functional
Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts through CF One Member Appreciation.
Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits
This is an on-site position with an assigned work location.
Travel may be required, driver’s license is a requirement.
Enhanced Reliability Clearance and Vulnerable Sector Check.
The selection process will be done virtually
August 25, 2025
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
