Our client in the healthcare sector is hiring an Information Specialist. This role involves managing patient referrals, coordinating appointments, and supporting daily administrative operations in a fast-paced clinical setting. Strong communication skills and the ability to handle complex tasks with minimal supervision are essential.

• Location: On-site – Toronto

• Work model: Monday to Friday, 8:30 AM – 4:30 PM (7.5 hours/day) 

• Contract duration: August 5, 2025 – January 9, 2026

Key Responsibilities

• Receive and review patient referrals using standardized criteria

• Escalate non-standard referrals for further review

• Contact clients on the waitlist as their admission date approaches

• Draft and send standardized correspondence (e.g., appointment letters)

• Coordinate appointments with internal services and teams

• Order and manage medical and office supplies

• Support implementation of new administrative systems and processes

Requirements

• Minimum 3–5 years of administrative experience, preferably in a hospital or healthcare clinic

• Intermediate to senior-level knowledge of medical office procedures

• Experience in patient-facing roles within fast-paced healthcare environments

• Strong communication skills and ability to work independently

• Prior experience with hospital registration and scheduling systems is an asset

• Familiarity with healthcare workflows, ideally within large-scale institutions

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.