Requisition ID: 231101
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Coordinator, Learning Planning & Program Performance, Canadian Commercial Banking
Purpose
As a Coordinator, Learning Planning and Performance, you will assist the broader Learning Planning and Performance team with logistics, administration, content build, metric reporting and population management for all Learning initiatives across the Canadian Commercial Bank. An extremely high level of accuracy and attention to detail is necessary to be successful in this role.
Contributes to the overall success of the Strategy, Performance and Client Value team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Accountabilities:
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Assists with the execution of projects through various phases by:
• Creating, maintaining and ensuring the timely execution of work plans that identify key deliverables, milestones, owners, timelines, interdependencies, etc.
• Liaising with team members, stakeholders and partners to gain information and assist in project execution
• Contributing to the creation of any required documents (e.g. presentations, business cases, etc.)
• Ensuring all activities are delivered/performed according to schedule
• Assisting in the execution of assigned end user implementation tasks
• Provide additional support as needed to the Strategy, Performance and Client Value team
Collaborates with team members to assist with managing, planning and executing various Training initiatives and meetings by:
• Scheduling/contributing to new employee orientation and other training sessions by managing the new employee list and sending out welcome packages
• Assisting with event preparation requirements, including managing attendee and registration lists, preparing and printing various materials
• Managing attendee lists and invitations for events, workshops and training sessions (both virtual and in person)
• Assisting with the creation, distribution and compilation of feedback surveys
Support ongoing reporting by:
• Ensuring data integrity through quality tracking, measurement and reporting for projects, programs and ad hoc requests.
• Supporting team members with monthly and quarterly executive reports
• Managing and preparing employee lists and reports on a weekly basis
• Gathering feedback and data to support continuous improvement efforts and adapt processes as necessary
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high performance environment and contributes to an inclusive work environment.
Education / Experience / Other Information:
• Post-secondary education and/or equivalent work experience in a coordinator role
• Knowledge of Canadian Banking an asset
• National scope which requires knowledge of regions and time zones
• Ability to juggle multiple, changing priorities in a fast-paced environment
• Extremely high attention to detail and accuracy
• Proactive mindset and not shy to share ideas and creative ways of getting work done efficiently and effectively
• Strong working knowledge of the Microsoft Office Suite (Word, Power Point, Excel, Teams)
• Extremely strong verbal and written communication skills
Working Conditions:
• Work in a standard office-based environment; non-standard hours are a common occurrence.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank. SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.
The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce. In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.
Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.