Competition # : 46621
Department: Service Nova Scotia
Location: DARTMOUTH
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 08-Aug-25 (Applications are accepted until 11:59 PM Atlantic Time)
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Service Nova Scotia’s mission is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service.
Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.
The Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia is the regulatory body charged with administering Part II of the Gaming Control Act, parts of the Liquor Control Act, and the Theatres and Amusements Act. The AGFT issues approximately 13,000 licenses annually and provides counter service to approximately 3100 annually. Service standards dictate that licenses and registrations be processed within 10 business days.
Under the general supervision of the Director of Licensing and Registration, the Registration Officer determines eligibility of Liquor and Gaming applications and is also responsible for processing registrations and background investigations, pursuant to the Gaming Control Act and Liquor Control Act.
Some of the primary accountabilities in the role include:
-Reviewing, approving, denying, and maintaining licensing and registration applications in accordance with legislation, policies, and operational procedures of the division.
-Conducting background checks of individuals seeking to obtain a liquor license and the eligibility of gaming restraints.
-Providing accurate analysis, data entry, processing and issuance of individual gaming registrations, liquor licenses/registration and imposing applicable conditions of Registration.
-Invoicing and reconciliation of costs associated with processing applications and collection of associated fees, including outstanding fees.
-Providing customer service functions by telephone, email and counter service; liaising with stakeholders to ensure the proper approvals and/or documentation is obtained to meet the requirements of a license or registration.
To be considered for this opportunity, you have five years of related experience; an equivalent combination of training and experience may be acceptable.
You possess a high level of communication (written and verbal) skills, diplomacy, resourcefulness, organization skills as well as the ability to work with minimal supervision. In addition, you have exceptional attention to detail and judgement skills to analyze and interpret legislation, extract and apply licensing requirements, assist with licensing applications and apply legislative provisions to various business operators.
You have previous experience exercising discretion, professionalism and confidentiality; interpreting policy and legislation; reviewing, approving and declining applications; invoicing and reconciling costs; providing customer service in person, over the phone, and via email.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short- and Long-Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
You must be able to obtain a level III clearance and maintain this security clearance and be Commissioner of Oaths/Notary.
This is a permanent, full-time vacancy based in Dartmouth, Nova Scotia.
Pay Grade: TE 16 - TE 18
Salary Range: $1,735.60 - $2,189.32 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Email: competitions@novascotia.ca