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TeleHealth Patient and Family Committee

Medavie

AB Wetaskiwin, AB Wetaskiwin

TeleHealth Patient and Family Committee

Medavie

AB Wetaskiwin, AB Wetaskiwin
 
Salary: Information not available
 
Posted 2 Days Ago
R-255218

Position Type:

Permanent

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Closing date:

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Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls. 

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions.

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Emergency Medical Care Inc. has made a commitment to involve citizens in establishing priorities and making decisions that matter to them and impact their lives, our community and the sustainability of our health care system.

The EMC TeleHealth Patient and Family Advisory Committee is committed to providing excellent care for the patients and families of our communities. We are looking for Patient and Family Advisors to provide input into our TeleHealth Services.

We are seeking 2-4 community-minded individuals to bring a patient and/or family/caregiver point of view and voice. No special knowledge or skills are needed. The ideal person is someone who can use their experience as a patient or family member/caregiver to help shape the care we provide.

Those selected will have one or more of the qualifications below:

  • Personal or family/caregiver experience with TeleHealth Services (Nova Scotia 811, Prince Edward Island 811, Tobacco Free Nova Scotia) within the last 12 months.
  • Community or organization partner representative, whose members utilize or refer to TeleHealth services.
  • Be 18 years of age or older.
  • Can look at issues from more than one point of view.
  • Can share honest points of view in a respectful way.
  • Be reflective of the diverse populations and perspectives in our community.
  • Previous volunteer experience is an asset.
  • Interested in making a positive contribution to health care services.

Additional requirements:

  • Sign a confidentiality agreement.
  • Provide a Criminal Background Check (completed within the past 12 months) or be willing to obtain one.
  • Declare any potential conflicts of interest.
  • Be available to attend daytime business hours meetings in Dartmouth with the option of attending remotely by video/teleconference.
  • Be able to commit to attend (3-4) meetings annually. Individuals can live anywhere geographically within Nova Scotia or PEI

Please note: These are volunteer positions. Current EMC staff, community health board members and elected officials are not eligible to apply. If this opportunity is of interest, send a letter and/ or resume telling us why you are interested and why you believe you should be selected to join the EMC TeleHealth Patient and Family Advisory Committee.  Applications can be emailed to (Ramy.Mostafa@emci.ca).  The deadline for applications is (August 15, 2025).

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Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!


Kristen Drapeau – Senior Recruitment Consultant

 

 

Kriysta Duguay – Recruiter 

Krysta.Duguay@medavie.bluecross.ca

 

About Medavie

Welcome to Medavie!

I would be happy to share and discuss our organization, current and future career opportunies.

Many of our roles are able to be remote (work from home) in Canada

- Kristen Drapeau, Senior Recruitment Consultant

-Krysta Duguay, Recruitment Consultant 

Who we are

We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.

We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.

We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.

 

What we value

Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:

Caring – We show compassion in everything we do

Accountable – We follow through on our commitments

Responsive – We have the courage to act and adapt

Innovative – We encourage and value new ideas

Community-minded – We achieve more together

More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.

 

What we give back

As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:

Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute

An annual United Way workplace campaign led by employees in each of our locations

The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.

 

We want to meet you as you are

At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.

 

What we offer

If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:

Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.

Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.

Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.

 

Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide:

  • Comprehensive benefits to support you and your family, including fully paid premiums for medical, dental and vision insurance
  • Extensive mental health support (including virtual care options and an employee family assistance program)
  • Health spending and personal wellness accounts that allow you to claim everything from art gallery memberships to Wi-Fi, fitness membership discounts, and more
  • A digital rewards and recognition program to support and empower you on your wellbeing journey
  • Family-friendly and inclusive benefits like maternity and paternity leave top-up, gender affirmation support and fertility coverage to support your growing family