We’re seeking a professional and personable Door Person to join a prestigious residential property in Toronto. As the first point of contact for residents and visitors, this role is essential in creating a warm, secure, and welcoming environment. You will be responsible for greeting residents and guests, managing building access, and assisting with deliveries, all while ensuring a high standard of service and safety.
If you have a strong background in hospitality, residential services, or customer care and thrive on delivering exceptional experiences, we’d love to hear from you!
Greet residents, guests, and service providers with a polished and friendly approach.
Oversee building entry points to ensure proper access control and visitor sign-in procedures.
Assist residents with carrying luggage, groceries, and other personal items (up to 50 lbs).
Handle and log deliveries, packages, and Uber Eats or similar food orders promptly.
Provide quick and efficient assistance with resident requests, ensuring complete satisfaction.
Coordinate delivery services, ensuring packages and trades are directed appropriately.
Maintain a secure environment by monitoring access and reporting any irregularities.
Provide assistance with resident requests and ensure follow-up for complete satisfaction.
Share knowledge of local services, amenities, and community events to enhance the resident experience.
Assist with amenity coordination, logging deliveries, and updating shift records accurately.
Conduct regular property checks, reporting maintenance issues to the appropriate team.
Experience: 1–2 years as a Door Person, Bell Person, or in a similar hospitality or luxury residential role.
Skills & Attributes:
Exceptional interpersonal and communication skills.
Ability to maintain professionalism and discretion at all times.
Strong organizational skills with the flexibility to manage multiple priorities.
Other Requirements:
Basic knowledge of building security and access systems.
Ability to lift up to 50 lbs and stand/walk for extended periods.
Flexible availability for evenings, weekends, and holidays.
Criminal background check and First Aid/CPR certification (or willingness to obtain).
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Altis Recruitment Team
Email: militaryfamilies@altis.com
613-230-3700
Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.