Our federal government client is seeking a Quality Assurance/Management Specialist to support their technical team by developing, implementing, and maintaining quality management documentation and analysis aligned with industry and organizational standards. This position involves creating clear, concise documentation and supporting compliance and continuous improvement initiatives within a structured quality environment.

Contract:        Three (3) years full-time (+ potential extensions)
Location:        On-site Ottawa
Language:      Conversational French / English essential
Clearance:      Secret level of security clearance

---

Tasks

• Analyze technical content such as laboratory procedures to extract and clearly explain requirements

• Write, revise, and validate documentation for quality management systems including procedures, manuals, and standards

• Collect and synthesize information through stakeholder engagement to produce accurate and user-friendly quality materials

• Review documents to ensure adherence to formatting, language, and technical standards

• Design layouts for guides and manuals and produce training materials for system users

• Support quality performance evaluations through trend and pattern analysis and identify opportunities for improvement

• Use publishing and graphics software to produce final quality system documents

• Store all documentation in official records management systems in accordance with defined procedures

• Participate in management review meetings, record discussions, and generate draft minutes

• Submit monthly status reports outlining tasks completed, challenges encountered, and recommended improvements

• Prepare deliverables including quality manuals, reports, and training content in standard digital formats

---

Qualifications

• Post-secondary education in science, technology, or engineering from a recognized Canadian institution

• Minimum of two years of technical field experience

• Minimum of two years of experience writing technical documents or standard operating procedures

• Minimum of two years of recent experience working within an ISO 17025, ISO 9001, or ISO 14001 accredited organization

• Strong written communication skills with the ability to create and revise structured quality system documentation

• Eligible for and capable of working with confidential and controlled information in secure facilities

• Demonstrated ability to analyze quality performance data and generate actionable insights

• Skilled in collaborating with technical authorities and responding to quality assurance requirements
  
  
  

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.