Requisition ID: 231017

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Trade Finance Operations plays a pivotal role in shaping the future of trade finance service delivery at Scotiabank. This role is responsible for leading a high-performing team, overseeing the end-to-end processing of complex trade finance instruments, and driving operational excellence through innovation, risk management, and client-centric service. The incumbent will champion transformation initiatives, foster cross-functional collaboration, and ensure the team is aligned with the Bank’s strategic goals, regulatory requirements, and global best practices.
 

Is this role right for you? In this role, you will:

• Strategic Leadership: Develop and execute a forward-looking service strategy for trade finance operations that aligns with the Bank’s business objectives and global standards.
• Team Management: Lead, coach, and inspire a team of managers and processors, fostering a high-performance, inclusive, and growth-oriented culture.
• Operational Oversight: Ensure accurate and timely processing of trade finance transactions, including Standby Letters of Credit and Guarantees, within established SLAs and delegated authorities.
• Client Experience: Set and monitor KPIs to ensure consistent, high-quality service delivery. Act as an escalation point for complex service issues, resolving them with urgency and professionalism.
• Risk & Compliance: Maintain strong internal controls and ensure all activities comply with regulatory requirements, audit standards, and the Bank’s risk management frameworks (e.g., AML/ATF, Operational Risk).
• Process Optimization: Identify and implement opportunities for automation and workflow improvements, leveraging technology and industry best practices to enhance efficiency and accuracy.
• Cross-Functional Collaboration: Build strong relationships with internal partners (e.g., Risk, Compliance, Sales, Relationship Management) and external clients to ensure seamless service delivery.
• Talent Development: Build succession plans and career development pathways to future-proof the team and support long-term organizational growth.
• Industry Engagement: Stay abreast of trade finance trends, regulatory changes, and emerging technologies to continuously evolve the service model and maintain a competitive edge.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Bachelor’s degree in Business, Finance, International Trade, or a related field (Master’s degree or professional certifications such as CDCS, CITF, or PMP are strong assets).
• Experience in trade finance operations, with a proven track record of managing complex instruments and leading high-performing teams.
• Demonstrated experience in leading operational transformation, process optimization, and change management initiatives.
• Deep knowledge of trade finance instruments, including Standby Letters of Credit, Guarantees, Documentary Collections, and Bills of Exchange.
• Strong understanding of international trade rules and regulations, including UCP 600, URDG 758, URC 522, ISP98, and the Bills of Exchange Act.
• Familiarity with SWIFT messaging standards and trade finance platforms (e.g., Surecomp, Finastra, or similar systems).
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint for reporting, analysis, and presentations.
• Proven ability to lead, coach, and develop managers and teams, fostering a culture of accountability, inclusion, and continuous improvement.
• Strategic thinker with a passion for process optimization, automation, and digital transformation in trade finance.

Work Arrangement: Work in a standard office-based environment; non-standard hours are a common occurrence. Travel may be required on an exception basis. 

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.