Transit Technology Infrastructure Analyst

Ville de Ottawa

Ottawa, Ontario

Salary: $68,544.84 - $97,215.30  annually (2023 rates of pay)

Requisition ID: 18530 
Department: Transit Services Dept. 
Service: Transit Engineering Services 
Branch: Rail Systems Administration Branch
Employment Type: 2 Full-time Permanent -  
Work Hours: 35.00 hours per week
Affiliation: ATU 1760 
Salary Information: $68,544.84 - $97,215.30  annually (2023 rates of pay)
Location: Transit Service, 1500 St.Laurent  
City: Ottawa, ON
Job Category: Transit Services - OC Transpo 
Application Close: 31/07/2025

JOB SUMMARY

Reporting to the Program Manager, Trains and Systems within the Transit Engineering Services, you are responsible for implementing, monitoring, analyzing, administering, troubleshooting and resolving technology infrastructure related issues within Transit Services, specific to the Rail Systems. You also architect and implement assigned technology infrastructure solutions to meet client requirements and to improve transit operations.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in computer science or other related field.

Minimum of 5 years of network related experience.

KNOWLEDGE

Superior knowledge of the most recent server O/S including MS Windows, VMWare ESXi, etc.
Knowledge of network security products such as VPN, Firewalls and Intrusion detection
Knowledge of Active Directory, LDAP and Enterprise directory services
Solid working knowledge of applications such as MS SQL, Citrix, Antivirus, MS SMS and Windows desktop operating system
Understanding of backup software such as HP data protector and Veeam Backup and Replication
Knowledge of High Availability and Disaster Recovery concepts and implementation strategies
Knowledge of server management technology such as Solarwinds
Knowledge of local and wide area networks including CISCO switches and routers, cabling & TCP/IP protocol
Knowledge of Application Delivery Controllers (F5)
Understanding of enterprise wide networking concepts and related security issues
Knowledge of voice and data telecommunication concepts including converged networks such as VOIP
General knowledge of transit services and applications that are dependent on the network
General knowledge of client services best practices and system (Marval)
Must possess the training, experience and knowledge to organize the work and its performance
Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

Able to troubleshoot and resolve complex technical problems
Able to analyze statistics and trends and forecast future requirement
Able to write reports, documentation, procedures
Able to work calmly and systematically under stressful situations
Able to provide technical leadership and take initiative
Able to liaise effectively with all levels of staff, city partners and vendors
Able to plan for the impact of technology changes on Transit Services
Tactful and helpful with other staff
Able to interact with other organizationsÃ¢ÂÂ technical staff effectively
Well organized and reliable
Able to handle multiple tasks and to work independently with minimum supervision

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

Have questions or want to learn more about us? We would love to hear from you!

ESC-CSE@ottawa.ca

About Ville de Ottawa

The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.

Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City.

Visit ottawa.ca/jobs to view all career opportunities.

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