Role Responsibilities

Do you enjoy working in a fast-paced environment, building supports and processes to enhance efficiency, and are results-driven? We’re looking for a strategic and detail-oriented Business, Data & Quality Assurance Analyst to provide business and data analysis, quality assurance oversight, and support to the development and implementation of the ministry’s licensing and compliance systems. As part of a small but high-impact regulatory unit, you will help shape the future of oversight and licensing within the Compliance and Monitoring Unit.

Reporting to the Manger, Program Development and Delivery, this position provides business and data analysis along with knowledge management and project leadership across the business and technical solutions used by the Compliance and Monitoring (CAM) unit to deliver expected outcomes effectively and efficiently. The Business, Data & Quality Assurance Analyst ensures project alignment with unit priorities and needs in support of quality and continuous improvement, consistent with legislation, operational policies and procedures, best practices, as well as Government of Alberta values and Code of Conduct.

What You’ll Do:

• Lead business analysis activities to improve regulatory operations and drive continuous quality improvement.
• Support the design and implementation of integrated business processes, policies, and tools aligned with legislative mandates.
• Lead business case development, risk assessments, and end-user training to ensure effective rollout of regulatory processes.
• Develop, update and maintain clear, user-friendly documents such as user guides, forms, and reports using Microsoft Word, Excel, PowerPoint, Google Forms, and Adobe Pro.
• Support the design and administration of SharePoint environments for collaboration and information sharing.
• Participate or lead planning and reporting activities to support unit outcomes.
• Participation in quality assurance activities for projects to ensure delivery of high-quality business system solutions and continuous improvement in CAM.
• Keep the unit's data managed as per Privacy Impact Assessments, relevant legislation and accessibility needs of staff.
• Coordinate work with the Ministry's Digital Operations and Modernization teams and Project Management Office as appropriate.
  
  

What We’re Looking For:

• Demonstrated experience in business process improvement, quality assurance, and data analysis.
• Excellent ability to create clear and effective documents.
• Strong understanding of the Government of Alberta’s structure, policies, procedures, and strategic direction.
• Knowledge of provincial legislation, regulations, and policy frameworks governing health, addiction, and mental health programs.
• Applied knowledge of strategic planning, policy development, and legislative processes.
• Experience working with and understanding IT systems and tools, such as the Mental Health and Addictions Registry System (MHARS), Digital Imaging ( DIMG), and other related databases.
• Comprehensive knowledge of SharePoint management and design.
• Exceptional communication, analytical, and problem-solving skills.
• Experience with stakeholder engagement and end-user training is an asset.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Agility: Identifies and manages required change and the associated risks.
• Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict.
• Creative Problem Solving: Engages the community and resources at hand to address issues.
• Develop Networks: Leverages relationships to build input and perspective.
• Develop Self and Others: Plans according to career goals and regular development.
• Drive for Results: Works to remove barriers to outcomes, sticking to principles.
• Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them. 

Qualifications

University graduation in a related field (Business, Computer Science, IT, Social Sciences, Health), and a minimum of two (2) years of progressively responsible experience in a related field; or equivalent as described below.

Required experience:

• In fast-paced and collaborative work environments.
• Related to quantitative and qualitative data analysis, data integrity and business processes with operational support of a business area.
• Strategic planning, policy development and legislative process.
• IT systems and tools (e.g., MHARS, DIMG and related systems).
• SharePoint management and design.
• Excellent English verbal and writing skills.
• Creating documents, including user guides, reports, and forms using Microsoft applications (Word, Excel, Power Point, Google Forms, etc.) and Adobe Pro.
  
  

The following experience will be considered assets:

• Supporting business units transition into automated process and Artificial Intelligence (AI) to support business efficiency.
• Stakeholder engagement and end-user training.
  
  

Equivalency: Directly related education or experience may be considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of Work:

• 7.25 daily hours
• 36.25 weekly hours
• 8:15AM to 4:30PM (Monday to Friday)
  
  

Location: 24th Floor, Commerce Place, 10155 102 Street, Edmonton.

Other information:

• Final candidates will be required to undergo a security screening.
• This position maybe used to fill future vacancies across the Government of Alberta at equal or lower classification.
• Written assessment will be used as part of the screening/selection process.
• Interviews for this position will be in-person.
  
  

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.