Job Board - Job Detail: Ville de Ottawa - Recreation and Culture Specialist

Recreation and Culture Specialist - House Facilitator (Part-time)

Ville de Ottawa

Ottawa, Ontario

Salary: $20.604 - $24.290 per hour (2024 rates of pay)

Requisition ID: 18083
Department: Rec, Cultural & Facility Services Dept.
Service: Community Rec, Culture & Sport Services
Employment Type: 1 or more Part-time Continuous Positions – up to 24 hours per week
Salary Information: $20.604 - $24.290 per hour (2024 rates of pay)
Various Shifts: Days, Evenings, Weekends
Affiliation: CUPE 503 PT Rec & Cult
Location: Various locations
City: Ottawa, ON
Job Category: Recreation, Cultural & Facility Services
Application Close: 07/06/2026

JOB SUMMARY

Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You are responsible to ensure that theatre policies are enforced and that procedures are maintained. You ensure that health, safety and maintenance standards are maintained, and promote excellent customer service relations. You are accountable for the bar, coat check and souvenir revenues and inventory and prepare cash deposits. You monitor, train and provide guidance to front of house personnel, and provide emergency response treatment (First Aid/CPR) as required.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of supervisory experience interacting with the public. Hospitality experience preferably in a theatre, entertainment venue or similar environment.

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates

AODA Customer Service/IASR Training

Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO)

KNOWLEDGE

City Of Ottawa Policies and Procedures.
Demonstrated awareness of safety/security of public.

COMPETENCIES, SKILLS AND ABILITIES

Candidates must be mature and possess excellent public relations, leadership, communication and organizational skills.
Ability to work in a team setting or independently.
Must have experience in training, supervision of staff and volunteers.
Excellent written/oral communication skills
Self Starter
Flexibility
Proven team leader
Demonstrated ability to manage complex demands simultaneously

WHAT YOU NEED TO KNOW

Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters (Level 2) check in place of the Vulnerable Sector Check (Level 3).; Police record checks completed by a third-party company will not be accepted.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Veuillez contacter le Centre de service des employés en composant le 613-580-2424, poste 12211, ou en envoyant un message à l’adresse esc-cse@ottawa.ca.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

Have questions or want to learn more about us? We would love to hear from you!

ESC-CSE@ottawa.ca

About Ville de Ottawa

The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.

Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City.

Visit ottawa.ca/jobs to view all career opportunities.