Special Constable

City of Ottawa

Ottawa, Ontario

Salary: $36.455 - $42.888 per hour (2025 rates of pay)

Requisition ID: 16947 
Department: Transit Services Dept. 
Service: Safety, Regulatory, Trng & Dev Service 
Branch: Special Constable Branch
Employment Type: Multiple Full-time Temporary Positions (Up to 2 years) 
Work Hours: 40.00 hours per week
Affiliation: CUPE 5500 
Salary Information: $36.455 - $42.888 per hour (2025 rates of pay)
Location: Transit Service, 1500 St.Laurent  
City: Ottawa, ON
Job Category: Transit Services - OC Transpo 
Application Close: 31/12/2025

NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2025

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.

You are responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.

You execute the duties of a Sworn Special Constable/Peace Officer, agent and occupier of City of Ottawa Transit Services*, in accordance with:

Federal/Provincial/Municipal laws
Special Constable contract with the Ottawa Police Services Board
Rules and regulations governing a Special Constable appointment (as amended from time to time)
Corporate/Branch/Division policies and standards
Corporate/Branch Code of Ethics, Core Values and Mission Statement, that is consistent and compatible with Ottawa Police Service policies and standards

*The Police Services Board grants an Officer’s Special Constable status for Ottawa, with an approval from the Minister of Community Safety and Correctional Services, in accordance with the Police Services Act, R.S.O. 1990. Special Constables are Peace Officers as defined in the Criminal Code of Canada.

EDUCATION AND EXPERIENCE

Completion of community college Police Foundations or Law and Security Certificate.

Minimum of 2 years of security experience in a transit environment.

Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience.

CERTIFICATIONS AND LICENCES

Must obtain and maintain Special Constable designation

KNOWLEDGE

Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Act, Safe Streets Act, MFIPPA, as well as related Federal and Provincial Statutes, and Transit By-law
City/Branch/Division policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
Court processes and procedures
Investigative and evidence gathering techniques
Crowd control and emergency response techniques
Dispute resolution techniques
Personal and physical security methods
Electrical and computerized security equipment
Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
Possess leadership and negotiation skills
Possess analytical and problem solving skills
Possess demonstrated assertiveness and self-control
Possess strong conflict/dispute/crisis resolution skills
Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
Able to build and maintain relationships within the community, with stakeholders and other agencies
Able to demonstrate sensitivity to the needs of all people and cultures
Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
Possess excellent interpersonal, communication, and report writing skills
Possess neat and legible handwriting
Possess effective public relations and public speaking skills
Able to use portable corporate communications technologies, such as 2-way radio, etc.
Able to drive a City vehicle
Possess a work record of good attendance/job performance
Be of good moral character and habits
Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
Possess cultural awareness, value diversity and be sensitive to others
Able to display tact and diplomacy
Able to deal with physical situations and physically control/restrain others when necessary
Able to work outside in all weather conditions
Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings

WHAT YOU NEED TO KNOW

Language Requirement: Various language requirements.
Some positions require English oral, reading, and writing.
Some positions Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, English: oral, reading, writing. Candidates must meet language requirement for position upon hire.
Some positions Designated Bilingual - Specific level of language proficienty: French: oral, English: oral, reading, writing. Candidates who do not meet language requirements will be required to participate in training.
Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
Meet eligibility requirements for appointment as a Special Constable, which are:
- Canadian Citizen or permanent resident of Canada
- Lawfully eligible to work in Canada
- At least 18 years of age
- Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
- Proof of valid Standard First Aid Certificate and valid CPR-Level C
- Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
- Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
- Candidates will also be required to undergo other investigations/checks to include:
  - Fingerprinting
  - Driver's licence history
  - Credit check
  - Background reference check
  - Written MMPI
  - Interview with Psychologist
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

Have questions or want to learn more about us? We would love to hear from you!

ESC-CSE@ottawa.ca

Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About City of Ottawa

The City of Ottawa: A place to grow your career.

We are proud to be an employer of choice, attracting talented individuals who reflect the community we serve. As an award-winning employer in the National Capital region and one of Canada’s best diversity employers, we foster a respectful and inclusive culture where every employee can feel a sense of belonging.

Your career can flourish across more than 110 diverse business lines all while enjoying the stability of a single employer. We champion continuous learning, value work-life balance and support every stage of your career journey. We are committed to investing in our people through competitive compensation, an employer-matched defined benefit pension plan and a suite of benefits that support both personal and professional well-being.

Join the City of Ottawa to experience making a meaningful difference and improving the quality of life in our community!

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