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Business Analyst

Altis Recruitment

Vancouver, British Columbia

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    Save this job      2025-08-14

Business Analyst

Altis Recruitment

Vancouver, British Columbia
 
Salary: From 60 to 80 per Hour
 

Seeking a Senior Business System Analyst for a senior-level hybrid role focused on technical and functional support of enterprise applications. The successful candidate will work closely with business units, vendors, and IT teams to support, enhance, and improve critical transportation and fleet systems within a dynamic and unionized environment.

Roles and Responsibilities

  • Develop, maintain, and revise technical documentation to support ongoing application operations.

  • Leverage ticketing platforms to log, monitor, resolve, and track user-reported issues and service requests.

  • Coordinate and manage relationships with external vendors to support system performance and service delivery.

  • Apply in-depth knowledge of client-server architectures, web-based platforms, and SaaS applications.

  • Oversee routine server operations, including configuration, monitoring, and administration tasks.

  • Work within Agile frameworks to prioritize tasks, manage timelines, and support iterative delivery.

  • Deliver technical assistance and troubleshooting support for complex projects and major initiatives.

  • Collaborate across departments in a fast-paced IT environment to drive effective solutions and support.

Qualifications and Skills

  • 5+ years of experience in technical analysis, with a strong background in process optimization using ITIL, Lean, Agile, DevOps, and Modern Service Management frameworks.

  • Hands-on experience supporting enterprise-level systems within complex IT environments

  • Ability to translate business requirements into detailed system specifications; strong documentation and artefact creation skills.

  • Comfortable working with executives, business stakeholders, unionized teams, and technical staff across departments.

  • Advanced proficiency in MS Office (especially MS Visio) and strong oral and written communication skills.



We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 Altis Recruitment Team

Email: militaryfamilies@altis.com

613-230-3700

 

 

About Altis Recruitment

Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.