Description

Manulife is a leader in the Global High-Net-Worth life insurance market with capacity to write insurance on residents in over 150 countries. In 2023, the Global High-Net-Worth Life Insurance Business was formed to leverage Manulife’s enterprise-wide capabilities to serve the High-Net-Worth (HNW) and Ultra HNW customer segments. Manulife has recognized the global HNW market as a key growth pillar and focused resources and investment to scale the business and capture new opportunities.

The Growth and Analytics Analyst will report directly to the Senior Director of Program Management, be highly visible and critical for the research, identification and implementation of International Life/Manulife Bermuda’s top strategic priorities. This entrepreneurial role will operate as a business analyst, a strategist, and an internal consultant. She/he will roll up their sleeves and collaborate closely with global teams to provide actionable business insights, drive our data / reporting strategy and implement critical business initiatives.  

Responsibilities

• Develop actionable business insights and build reports to enable data driven decisions

• Translate business needs into actionable reporting and facilitate data driven decision making

• Develop and implement OKRs and KPIs to measure progress on strategic objectives and outcomes, and enhance greater transparency and accountability to the business

• Collaborate with the Data Office to drive scalable data pipelines, governance frameworks, and downstream analytics to support data driven decision making

• Partner with functional teams to conduct competitive analysis, track trends, develop go to market strategies and identify opportunities for efficiency gains

• Assist in the planning, solutioning and execution of key initiatives, as well as complete ad-hoc projects, requests, and analysis

• Partner across business lines, geographies and value streams to ensure strategic objectives achieve intended outcomes

• Work within a complex organization, adapt, and innovate to support the dynamic needs of the business

• Effectively communicate to motivate, empower and align people and teams across the organization

• Build beneficial networks to achieve collective business goals

• Implement new AI / agentic AI initiatives across different functions

Knowledge / Skills / Competencies

• Bachelor’s degree required. Background or prior experience in Information Technology, Data Science adjacent fields, or Consulting would be a strong asset

• Excellent data visualization skills – Ability to visually communicate data insights through building reports and visualizations in Salesforce and Power BI

• Superior problem-solving skills – Ability to take on complex challenges, design and communicate concrete action plans to address and overcome these challenges, and implement solutions

• Excellent project delivery/management skills - Ability to lead, organize and prioritize streams of work simultaneously

• Compelling ability to communicate - Develop impactful narratives to communicate with both technical and non-technical stakeholders

• Ability to effectively influence others - Negotiate with, influence, garner support to achieve intended outcomes, across reporting lines and functions

• Technology savvy – Deep understanding of technology innovation and enablement within large, multi-national enterprises. Leverage technology to plan, innovate and drive results. Experienced in identifying, designing and implementing AI use cases to enhance business outcomes

• Business acumen – Knowledge of the international high-net-worth market would be an asset

• Strategic thinking – Ability to think broadly and strategically, including the ability to translate long-term goals and objectives into short-term tactical plans and capacity to make decisions in the face of ambiguity

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.