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Network Analyst

Altis Recruitment

Toronto, Ontario

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    Save this job      2025-08-11

Network Analyst

Altis Recruitment

Toronto, Ontario
 
Salary: Information unavailable
 

We are seeking a skilled and reliable Network Support Analyst to provide first- and second-level support for critical network infrastructure. This role involves troubleshooting hardware and software issues, responding to service tickets, and maintaining network stability in a fast-paced operational environment.

Roles and Responsibilities

  • Provide Level 1 and Level 2 technical support for network systems, both remotely and onsite

  • Monitor and respond to incidents via phone, ticketing systems, and walk-ups

  • Troubleshoot and resolve issues with switches, routers, firewalls, and wireless networks

  • Escalate complex issues to senior support teams or vendors when necessary

  • Maintain documentation for support procedures and incident resolution

  • Work collaboratively with cross-functional teams to maintain system uptime and performance

  • Ensure adherence to internal IT processes and best practices

Qualifications and Skills

  • Proven experience in a network support or technical support role

  • Strong understanding of LAN/WAN, TCP/IP, DNS, DHCP, and VPNs

  • Hands-on experience with common networking equipment (Cisco, Fortinet, etc.)

  • Familiarity with ticketing systems and ITSM tools

  • Ability to work rotating shifts, including nights and weekends

  • Excellent problem-solving and communication skills

Education

IT certifications (e.g., CCNA, CompTIA Network+, ITIL)

Nice-to-Haves

  • Experience in a healthcare or 24/7 operations environment

  • Prior experience in high-availability or mission-critical infrastructure support



We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 Altis Recruitment Team

Email: militaryfamilies@altis.com

613-230-3700

 

 

About Altis Recruitment

Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.