Requisition ID: 230145
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Contributes to the overall success of the Investigation Support Services / Corporate Security in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s businessstrategies and objectives. Ensures all activities conducted are in compliance with governing regulations,internal policies and procedures. The Investigator will evaluate and action mid to high-complexity incoming requests for Corporate Security Scotiabank and Tangerine in an appropriate and efficient manner. This role is accountable for supporting the strategic priorities of Corporate Security’s framework, including accountability for giving and seeking advice, guidance, and direction on a range of issues and initiatives and contributing to Corporate Security’s highperformance culture.
Is this role right for you? In this role, you will:
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Assess risk and provide effective risk mitigation initiatives during the investigative process.
• Identifies trends and risks based on all incidents assigned to Investigation Support and communicates them to necessary stakeholders and Management for assessment and instruction on the appropriate course of action where required.
• Develops and maintain a network of contacts within the bank and financial industry to ensure quick resolution of loss situations and to keep apprised of industry best practices in fraud trends.
• Establishes and maintains a liaison with law enforcement agencies and other financial institutions (FIs) to foster collaboration in the investigation of criminal acts against the Bank and in the resolution of problems affecting Bank security as a whole.
• Keep up to date on financial crime related issues, keep abreast of industry developments and to protect the interests of Scotiabank
• Retrieves documentation and prepare case files in support of matters according to Standard Operating Procedures and guides maintaining a high standard of case management data entry to support reporting within and external to Corporate Security
• Provides support to business lines and partners in the identification of and recovery of loss events.
• Assists in promoting continuous improvement of business processes and procedures by providing input and recommendations to Management.
• Manage personal development to ensure knowledge and skills relative to the Investigator’s role is
continually enhanced by:
o Regularly reviewing internal resources for updates to policies and procedures
o Utilizing me@scotiabank to complete compulsory courses to meet regulatory and Bank requirements and to complete optional courses to enhance/develop knowledge and skills relative to the Investigator role
o Researching/sharing best practices and fraud trends
• Collaborates with other areas in Corporate Security and key partners such as Anti Money Laundering and Fraud as requested by Management in exception circumstances, specifically work done outside standard business hours.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
What’s in it for you?
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank. SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.
The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce. In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.
Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.