Job Information
Job Title: 911 Program Analyst
Job Requisition ID: 73537
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: July 28, 2025
Classification: Program Services 2 (022PSA)
Salary: $2,345.14 to $3,076.28 bi-weekly ($61,208 - $80,291 / year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.
The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.
AEMA is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration, and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.
Our agency also works to ensure vital public services, such as government services and first responders, are available during a crisis. To learn more about Public Safety and Emergency Services, follow the link to: Public Safety and Emergency Services
Be part of the team shaping the future of emergency response in Alberta.
The Alberta 911 Program is seeking a highly motivated and detail-oriented 911 Program Analyst to help lead the province’s transition to Next Generation 911 (NG911). If you are passionate about public safety, regulatory policy, stakeholder engagement, and program development—this is your opportunity to make a meaningful impact in communities across Alberta.
About the Role
Reporting to the 911 Program Manager, you will play a key role in modernizing Alberta’s emergency response systems by supporting the transition to NG911 and advancing the province’s 911 standards and grant program. Your work will directly support the delivery of fast, reliable, and future-ready emergency services by working with diverse stakeholders, conducting critical research, and supporting effective oversight and compliance with provincial legislation and standards. This is a standout opportunity for a policy-minded professional who thrives in a fast-paced, purpose-driven environment.
You will be responsible for:
Please click on this LINK to view the job description for this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Systems Thinking: Observes and understands larger impact of role. Sees impact of work on organization and anticipates change in own area based on activities in other areas. Considers how own work impacts others and vice versa. Asks questions to understand broader goals. Aware of how organization adds value for clients and stakeholders.
Creative Problem Solving: Is open to new ideas and breaks problems down into smaller parts to identify solutions. Constructively questions and challenges the norm. Open to other’s perspectives and aware of own. Contributes ideas for improving processes and adapts existing practice to address problems.
Develop Networks: Works on maintaining close relations with all stakeholders. Identifies key stakeholder relationships. Has contact with a range of interested parties. Actively incorporates needs of the broader group. Influences others through effective communication techniques.
Drive for Results: Actively sets goals and remains open to advice on achieving them. Sets goals and prioritizes work. Identifies and corrects areas for improvement. Suggests actions and asks for advice when lacking information or facing multiples priorities. Operates within APS value system.
Agility: Works in a changing environment and takes initiative to adapt as needed. Takes opportunities to improve work processes. Anticipates and adjusts behaviour to change. Remains optimistic, calm, and composed in stressful situations. Seeks advice and support to change appropriately. Works creatively within guidelines.
Required: University degree in Business Administration, Public Administration, Emergency Management, Political Science or related, no experience required or equivalent as described below.
Equivalency: Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education
For Example:
Preference may be given to candidates with a post secondary education.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification
The successful candidate MUST have:
Assets:
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
Term of Employment: Permanent Full-time position
Hours of Work: 36.25 hours per week
Location: Edmonton
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
This role requires occasional travel (less than 25%), which may include periods outside of regular working hours. Candidates must be able to travel with short notice for extended periods of time (i.e., be deployed to support an incident). Additionally, you must be able to work non-standard hours with short notice for extended periods of time (i.e., weekends, evenings, nights, holidays etc. at time of incident).
Please include a cover letter outlining your skills, knowledge and experience as they relate to this role.
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
- Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
- Professional learning and development - https://www.alberta.ca/professional-development-support-directive
- Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca
- Positive workplace culture and work-life balance
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
- Leadership and mentorship programs
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Shannon Nadeau at Shannon.Nadeau@gov.ab.ca.
For any questions or interest regarding this employer and the application process, please contact:
Mohammad Haidar
Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.
With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.