Application Deadline:07/30/2025

Address:33 Dundas Street West

Customer Solutions

This is a 12 to 14 month contract or internal secondment opportunity.

Hybrid model (4 days per week in office September 2025)

This role supports the Emerging Businesses team and leads the design, development, and deployment of new digital channels and services. Focused within the Personal and Business Bank, the incumbent will play a key role in enabling next-generation banking platforms at BMO. This role has broad strategy and delivery responsibility, spanning across business groups, requiring ongoing interaction with finance, marketing, product, risk, loyalty, and channel groups.

You are a dynamic, committed, and innovative builder with acute intellectual curiosity and a desire to deliver value and growth. Drawing from a foundational understanding of design thinking, you will be responsible for designing, developing, and deploying the future of banking at BMO.

In addition to delivering near-term digital capabilities, this role will also help shape the bank’s strategic response to disruptive forces expected to reshape financial services over the next 3–5 years. This includes exploring and operationalizing opportunities in open banking, real-time payments, cryptocurrency, and advanced data aggregation and analytics.

Key Accountabilities

Digital Roadmap & Innovation Strategy

- Develop a digital roadmap across key journeys, translating customer needs and business requirements into product features.

- Lead horizon-scanning efforts to identify disruptive trends and emerging technologies with potential to reshape banking.

- Translate long-term disruption themes (e.g., open banking, real-time payments, crypto, data ecosystems) into actionable innovation initiatives.

- Set the vision and articulate goals & milestones in a concise go-to-market plan.

- Work cross-functionally with digital, marketing, and operations teams to build enabling solutions that elevate current services and prepare for future shifts.

Partnership Framework

- Develop a modern framework that enables partnerships at scale, including fintechs and data service providers.

- Identify and evaluate a pipeline of service providers aligned to both current needs and future disruption themes.

- Lead cross-functional teams to integrate third-party services into BMO channels.

- Collaborate with internal and external stakeholders to develop business-level requirements, supporting business cases, and go-to-market plans.

Influencing and Relationship Management

- Effectively communicate key messages and recommendations to executive and working-level teams.

- Partner across business functions including Marketing, Finance, Technology & Operations, Channels, and Distribution to ensure ongoing alignment.

- Act as a thought leader and internal advocate for future-focused innovation themes.

Qualifications

Knowledge

- Strong external focus with ability to synthesize trends and anticipate disruption in financial services.

- Financial acumen to develop fact-based business cases.

- Experience with design thinking and innovation frameworks.

- Familiarity with open banking, real-time payments, crypto, and data aggregation platforms.

- Understanding of banking technology stacks and API-based architectures.

Skills

- Strategic thinker with a digital-first mindset.

- Strong collaborator who is not afraid to speak up.

- Exceptional communication skills – both written and verbal.

- Ability to influence without direct authority.

- Comfortable with ambiguity and long-term planning under uncertainty.

- Proven ability to drive results in cross-functional environments.

-Provide insights and storytelling to leadership.

Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically 9+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.

Strong experience with consumer / commercial credit applicable to retail and business financing products.

Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures

Strong knowledge of product delivery infrastructure systems and underlying product interdependencies.

In-depth retail and business banking environmental awareness / understanding.

In-depth risk management associated with new and existing product development and management.

Strong knowledge of process coordination and management.

Strong knowledge of banking product management and associated industry and regulatory requirements.

Building business cases - in-depth

Researching market trends – in-depth

Relationship management – in-depth

Analytics and reporting – in-depth

Product marketing – in-depth

Negotiation skills – good

Software and systems architecture knowledge – good/in-depth

Financial Understanding – good/in-depth

Seasoned expert with extensive industry knowledge.

Technical leader viewed as a thought leader for innovation.

Verbal & written communication skills - Expert.

Analytical and problem solving skills - Expert.

Influence skills - Expert.

Collaboration & team skills; with a focus on cross-group collaboration - Expert.

Able to manage ambiguity.

Data driven decision making - Expert.

$110,500.00 - $192,500.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.