Position Overview

The Customs and Traffic Specialist is responsible for ensuring the timely and compliant movement of goods across international and domestic borders. This role coordinates with internal departments, freight forwarders, couriers/freight companies, customs brokers, and government agencies to manage imports and exports while ensuring compliance with trade regulations.

Responsibilities

• Coordinate and track inbound and outbound shipments to ensure timely delivery.
• Prepare and review shipping documentation including bills of lading, commercial invoices, packing lists, and certificates of origin.
• Ensure compliance with import/export regulations (e.g. customs regulations, tariffs, trade agreements and government restrictions).
• Interface with customs brokers, freight forwarders, carriers, and other third-party logistics providers.
• Monitor customs clearance processes and resolve any issues or delays.
• Maintain accurate records of shipments, customs entries, duties paid and compliance activities.
• Stay updated on changes to customs laws, tariffs, embargoes, and international trade agreements.
• Work with internal stakeholders to classify goods under Harmonized Tariff Schedule (HTS) codes.
• Support internal audits and assis tin responding to government inquiries or compliance reviews.
• Assist in the development and improvement of shipping and customs compliance processes.

Qualifications

• Grade 12

• Certified Customs Specialist Designation or Certified Trade Compliance Specialist preferred

• Two + years of experience in customs compliance, international logistics, or traffic coordination preferred

• Knowledge of import/export documentation and U.S. or International Customs procedures
• Familiarity with Harmonized Tariff Schedule (HTS), Incoterms, and trade compliance regulations (e.g., ITAR, EAR).
• Proficiency in Microsoft Office; experience with SAP.
• Strong attention to details and organizational skills
• Effective communication and problem-solving abilities.

• Present a professional, positive image that reflects well on the organization
• Ability to be comfortable with ambiguity to provide quick strategies that communicate and to

• Provide direction

• Highly developed sense of tact, discretion, and judgement in dealing with confidential, sensitive

and/or delicate matters

• Excellent written and oral communication skills, with experience communicating effectively and

collaboratively with internal and external stakeholders at all levels within the organization

• Initiative-oriented, and able to work independently with all levels of management to help them achieve their business goals

• Exceptional attention to detail and strong organizational skills, with the ability to follow through and deliver results

• Experience in SAP an asset

Additional Requirements

• Work in compliance with local health and safety laws and regulations, as well as Calian’s internal policies, procedures, and safe work practices
• Use, wear and maintain personal protective equipment (PPE) and safety devices required for your role
• Participate in and complete Calian-provided training, applying what you’ve learned to support safe work practices
• Immediately report hazards, unsafe conditions, injuries, or incidents to your manager or designated contact
• Help create a healthy work environment by not condoning or participating in, and reporting as you become aware, any harassment, discrimination, gossiping or unfair treatment of anyone
• Refrain from unsafe conduct or behaviour that may put yourself or others at risk

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