Are you ready to suit up

The Operations Security Lead plays a critical role in overseeing and coordinating the daily operations and security of the airport terminal. This position is responsible for ensuring safe, secure, efficient, and customer-focused operations, including the management of contractors, policies, and procedures. The successful candidates will maintain compliance with specific regulations and industry standards while delivering a seamless experience for passengers and tenants at one of our biggest client site in Regina.

What's in it for you?

Positions we are looking to fill

Position 1 Monday to Friday 0700-1500

Position 2 Monday to Friday 1500-2300

(Must be able to work all the shifts)

What's in it for you?

• Pay $33 per hour
• Career advancement opportunities 
• Excellent benefits 
• Free training
• We do not qualify for the SINP

Who you are:

• Flexible to work 24/7 shifts
• Proactive in ensuring security measures are in place to prevent acts of unlawful interference and safeguard restricted areas and implementing improvements based on passenger and tenant feedback
•  A leader of a team of security professionals to implement and enforce security protocols to protect passengers, employees, tenants, and the facilities
• Love working with customers, delivering exceptional customer service to all customers, addressing passengers and tenant inquiries promptly
• Have effective and professional communication with all parties

Key Responsibilities

• Implement and enforce security protocols to protect passengers, employees, tenants, and facilities.
• Proactively ensure security measures are in place to prevent acts of unlawful interference and safeguard restricted areas.
• Liaise with law enforcement agencies for airport-related matters.
• Oversee security systems such as CCTV, alarms, and access control, ensuring their effectiveness.
• Manage the Airport Security Business Continuity Plan and serve as the primary contact for security incidents or breaches, coordinating with airport security personnel, stakeholders, or law enforcement as needed.
• Conduct daily audits of contractor keys and passes and manage required escorts for airside/apron access.

• Manage all related programs, such as Gate management, Irregular operations (IROP), Snow Desk, Apron Management Plan, Parking, Ground Transportation Services, and Curbside Operations and all related programs.
• Function as the Chief Emergency Warden (CEW) during ATB evacuations and assist in the RAA Emergency Response Plan under the direction of the ERS or EOC Director.
• Collaborate with all partners such as CATSA, CBSA, Airline, Ground handlers, etc.
• Oversee the safe and efficient operation of the airport terminal, ensuring compliance with operational and safety standards.

• Identify and report maintenance or repair needs for airport facilities, utilities, equipment, critical systems and technology to ensure proper upkeep and longevity of infrastructure.
• Oversee the daily operation of critical systems, including bridges, baggage handling, security, overhead doors, and parking, ensuring minimal disruption to service.

• Serve as the point of contact for after-hours concerns and coordinate quick system restarts or repairs where applicable.
• Oversee the daily functionality of bridges, baggage handling systems, parking, and other infrastructure.

• Deliver exceptional customer service, addressing passenger and tenant inquiries promptly.
• Proactively implement improvements based on passenger and tenant feedback.

• Conduct regular inspections of cleaning services and operational standards, ensuring compliance.
• Investigate incidents and accidents in accordance with the Safety Management System (SMS), logging reports and implement short term corrective action plans where needed.
• Other duties as assigned

Qualifications

Education & Certification

• A high school diploma is preferred.
• Post-secondary education in aviation management, business, or related fields is an asset.
• Eligibility for a Restricted Area Identification Card (RAIC).
• Ability to obtain ROC-A and AVOP D licenses.
• Valid Driver’s License

Experience and Skills

• Previous experience in operations or supervisory roles, ideally in aviation, logistics, or hospitality.
• Proactive, strong communication, problem-solving, and organizational skills.
• Customer service expertise and familiarity with emergency or safety procedures are advantageous.
• Basic computer skills and the ability to learn and use operational management software (training will be provided).

Physical & Availability Requirements:

• Flexibility to work 24/7 shifts, including nights, weekends, and holidays.
• Ability to perform light-to-heavy duties, including inspections and lifting up to 50 lbs.

Why Join Us?

This position offers a unique opportunity to take on a leadership role in a dynamic, fast-paced environment.

Apply Today to become part of our team as the Operations Security Lead!