We Are:

Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

Design & Digital Products - a part of Accenture Song - creates value for our clients, their employees, and their customers. We conceptualize, design and build experiences and services that change the way people work and live. Our team is made up of 300+ employees across the US and Canada. With expertise in service design, experience/product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring any service or product to reality.

Job Description:

You are a rising Product Design star. You have incredible design thinking chops and can recognize good UX from bad. Your design execution and aesthetic choices elevate the product you are designing. You aspire to work in a fast-paced, dynamic environment, moving frequently from project to project. You are inspired by mobile design and follow the latest design trends. Above all, you are a talented, fun, collaborative person.

The work:

• Design beautiful user interfaces, with a focus on digital interfaces

• Promote best practices in UI, UX, and interaction design

• Are able to hand off pixel perfect design documentation (including annotations) to developers

• Participate in strategy and brainstorm sessions with clients, to help articulate and define their goals

• Contribute wireframes, user flows, interaction prototypes, user personas, customer journeys, site maps, and other design specification materials

• Conduct heuristic and functional reviews of other digital experiences

• Apply design thinking to create world-class digital experiences across multiple platforms and channels, by bringing together user needs, business goals and technical realities

• Translate concepts into designs that illustrate simplicity despite system complexity

• Create instant tangibility for the team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping

• Work directly with customers, peers and creative leads to design end-to-end experiences using participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts

• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually

• Work closely with development teams to ensure that design specifications are implemented

• Collaborate effectively with remote and onsite team members, including but not limited to designers, researchers, project/product managers, QA, developers, and technical architects

• Participate in and contribute to project debriefs, project templates and design POV’s

• Mentor other novice design practitioners

• Collaborate and consult with clients and stakeholders on design decisions

• Have a Human Centered Design approach in solving user needs with deep customer empathy