Roles and Responsibilities

As an Audit and QA Compliance Analyst supporting our public sector transportation client’s SAP Program, you will:

• Coordinate and execute quality assurance (QA) strategies and plans to ensure the delivery of high-quality IT solutions.
• Develop QA plans for SAP-related IT capital projects and operational initiatives.
• Review project documentation (charters, schedules, architecture, business requirements) to verify alignment and completeness.
• Identify risks and process improvement opportunities through documentation reviews.
• Schedule and perform QA activities, including quality audits and inspections, based on project/system complexity.
• Collaborate with cross-functional IT teams to coordinate QA efforts and ensure conformance with quality requirements.
• Review solution architecture, system design, and business requirements to ensure they meet defined objectives.
• Evaluate test strategies and the execution of both functional and non-functional testing.
• Ensure Requirements Traceability Matrices (RTM) include comprehensive and aligned test cases.
• Validate the resolution of reported defects and verify fixes through re-testing.
• Confirm that system environments and permissions are correctly configured for deployment.
• Carry out additional QA-related tasks as assigned.

Qualifications and Skills

• 8–10 years of experience in quality assurance within IT, with strong knowledge of the software development lifecycle and QA methodologies.
• Proven experience with SAP or SAP-certified solutions in domains such as HR, Finance, Materials Management, Logistics, or Warehouse Management.
• Experience with SAP cloud solutions (e.g., SuccessFactors, ARIBA, Workforce) is a strong asset.
• Expertise in systems architecture, business process analysis, and IT project delivery.
• Familiarity with a wide variety of testing and documentation techniques.
• Demonstrated ability to manage QA across multiple projects and communicate risk assessments clearly.
• Experience in reviewing technical documentation and evaluating the strategic fit of technology solutions.
• Knowledge of software testing tools and defect tracking methodologies.
• Hands-on experience with SAP systems, Windows/Unix environments, Crystal Reports, Business Objects, MS SQL, and Oracle databases.
• Familiarity with Project Management Methodology, Enterprise Architecture, and the Software Development Life Cycle (SDLC).
• Ability to lead teams and provide technical consultation and guidance.
• Knowledge of the Ontario Human Rights Code and accessibility standards (AODA).
• Experience in public service and/or transit sectors.
• Previous supervisory or leadership experience.

Education

• Post-secondary education in Computer Science, Engineering, or a related discipline.

Nice-to-Haves

• SAP certifications.
• QA certifications and/or ITIL certification.
• CBAP or equivalent certification.
• Familiarity with QA frameworks such as ITIL or ISO 9000 is considered an asset.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.