Global Derivative Services is responsible for all back-office functions that support derivative trading enterprise-wide, including both the General Account and 3rd party funds managed by Manulife and Manulife Asset Management. Daily functions include the monitoring of collateral positions and margin requirements across bilateral and exchange traded clearing accounts, derivative trade processing, reconciliation resolution, OTC and margin settlements, and fielding audit inquiries.

The Associate Collateral Analyst should possess excellent communication skills (both written and verbal). Collaboration with the Front Office, Solutions, IT and other Operations teams will be essential for success.

Position Responsibilities:

• Collateral/margin management for Futures, OTC, and Cleared products including issuing and managing margin calls and initial margin, substitutions, repos, and cash management.

• Ensure variety of daily deliverables for Collateral Team are met with completeness and accuracy.

• Continuously seek out ways to strengthen key control environment.

• Develop and manage working relationships with clearing broker back-office counterparts and custodian banks.

• Process internal ad hoc requests from various groups in a timely and efficient manner.

• Update or create new process documents for all tasks relevant to the position and maintain internal database of all process documents.

• Propose improvements to current processes that will increase the efficiency and effectiveness of the group.

• Contribute to the gathering of data for quarterly metrics reporting to senior management.

• Complete daily, weekly, monthly, quarterly, and year-end reporting duties in a timely manner.

• Contribute to the capacity and depth of Global Derivatives Services to respond to the organization’s current and future derivative collateral demands effectively and holistically.

Required Qualifications:

• 1-3 years of investment operations experience.

• Solid understanding and direct Middle/Back Office experience in, but not limited to, the following: Full Lifecycle of futures, OTC, and cleared derivative products.

• Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

Preferred Qualifications:

• Relevant undergraduate education; degrees in Business, Accounting, Finance, or Economics is preferred.

• Custodian/clearing broker operations, settlements, and associated reconciliations.

• Ability to prioritize problems/tasks while working in a fast paced, deadline driven environment with a focus on accuracy.

• Familiarity with FIS Apex product is an advantage. Experience with MS Office suite, derivative trading/accounting platforms, collateral management systems, and third-party market data providers is preferred.

• Strong technical skills in various Microsoft Applications highly preferred.

• Solid organizational skills and a high degree of professionalism combined with the ability to readily adapt to rapidly changing environments and take care of competing priorities.

• Team player with demonstrated experience building and maintaining good working relationships both internally and externally.

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.