The Director, Private Markets AML/KYC is responsible for maintaining and updating all Anti-Money Laundering and Know Your Counterparty (“AML/KYC”) internal processes and procedures within the team. The responsibilities of this role include assisting in developing, implementing, maintaining and enhancing the AML/KYC policies, procedures, and controls of the global Private Markets organization. In this role of Director, you will work closely with Compliance, Operations, Finance and Investor Relations to help ensure complete AML/KYC is conducted on all prospective investors subject to acceptance by the general partner or manager, across all Private Markets products, including open-end and closed-end funds.

Responsibilities:

• Responsible for the administration of the AML/TF program within Private Markets to ensure compliance with all applicable internal MFC policies and external regional, federal and state laws, regulations and industry best practices across multiple product lines (AML onboarding, screening, monitoring & reporting requirements)

• Responsible for the management of Investor Services AML/KYC onboarding due diligence (processes, controls, data & document mgmt.)

• Provide guidance regarding AML/TF risks related to their new products, services, domiciles of operations or various types of investors & channels used for capital fundraising

• Acts as the SME with respect to MFC’s AML/KYC outsourcing arrangement with third party providers

• Partner with internal stakeholders (Investor Relations & Client Service Teams, Finance, Compliance, Legal and Risk) on required AML/TF compliance program requirements and other initiatives  

• Conduct routine AML/TF risk assessments including the evaluation of any external regulatory changes and/or changes to internal MCF policies and manage the implementation and effectiveness of any changes to affected business processes

• Ensure that any AML/TF compliance issues/concerns are appropriately evaluated, investigated, documented, and resolved in a timely manner

• Lead various AML risk awareness and training initiatives within Private Markets to ensure staff understand their roles and responsibilities in mitigating risk

• Provide quarterly, annual & any ad hoc AML program reporting on KPI’s/KRI’s, trends, high risk relationships & AML/TF/KYC incidents/events escalation to Corporate & Business level MLRO’s/CCO’s as necessary

• Identify continuous improvement opportunities to enhance the efficiency and effectiveness of the ATF/TF program

• Other duties as assigned

Knowledge and Experience:

• Minimum of 5-7 years of relevant experience required

• Experience in a legal, banking, broker dealer, regulatory, private equity fund or asset management firm is highly desirable (Canada, the United States, EMEA & APAC)

• Strong preference for candidates with experience in anti-money laundering and Know Your Client onboarding activities and knowledge of relevant rules applicable to financial services firms (AMLTF, PCMLTF, U.S. Title 31, FINTRAC/FINCEN, OSFI, OFAC and regional EMEA & APAC laws)

• Critical thinking and analytical skills and the ability to evaluate risk. This includes the ability to evaluate and eliminate any false positives accurately while providing documented rationales during the AML/TF screening process

• Problem-solving and decision-making skills including the ability to analyze complex information to identify key issues and drive resolution

• Working knowledge of Foreign Account Tax Compliance Act (FATCA) and Organization for Economic Cooperation and Development (OECD) Common Reporting Standards (CRS)

• Working knowledge of sanction risk, industry best practices and alignment objectives to corporate risk goals

• Strong project management skills and ability to multi‐task and work across multiple groups in demanding, fast-paced environment

• Service-oriented: ability to balance regulatory and policy standards along with a business perspective

• Superior work ethic, strong organizational skills and attention to detail

• Excellent communication skills – both verbal and written

• Flexibility to juggle multiple and changing priorities

• Resourcefulness in executing projects

• Collaborative/teamwork approach and skills a must

Education:

• Bachelor’s Degree required. Experience should include exposure to regulatory compliance framework management and risk management best practices

• AML designation (CAMS) is preferred

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

#LI-WAM

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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