Our client in the mental health sector is hiring for a Medical Department Secretary (Temporary Role). This position is focused on providing crucial administrative support. The main tasks involve helping manage a large backlog of client files, reviewing waitlists, supporting day-to-day operations, and assisting with various ad hoc tasks.

• Location & Work Model: Fully on-site in Toronto

• Pay Rate: $26/hour

• Schedule: Monday to Friday, 9:00 AM to 5:00 PM or 8:00 AM to 4:00 PM

• Contract Duration: Minimum 2 months, with possibility of extension based on business needs. 

Key Responsibilities:

• Support file management and clean up open client cases

• Review and clean up waitlists by contacting clients to assess needs

• Assist in administrative tasks including faxing, filing, and scanning

• Handle data entry and system updates using database software

• Participate in special projects and provide general clerical support

• Manage documentation accurately and confidentially

Requirements:

• Minimum 2 years of administrative experience in healthcare or mental health settings

• Education in office administration, medical administration, or related field is a strong asset

• Strong interpersonal and customer service skills with the ability to handle upset or distressed clients

• Experience working in client-facing roles such as reception or patient service

• Proficient with technology and databases 

• High attention to detail, accuracy in data entry

• Must be adaptable, personable, and comfortable working in a fast-paced environment

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.