Our client working in veteran services is hiring for a Insurance Operations Clerk to join their team on a1 year contract. This is working in a hybrid model, working 2 days onsite per week in St. Laurent.

In this role, you’ll support the processing and administration of life insurance and long-term disability (LTD) applications for members. This is a great opportunity for someone with strong organizational skills and a strong attention to detail with an interest in office administration and insurance.

The successful candidate must be fluently bilingual in English and French and must currently hold a valid reliability clearance. 

Key Responsibilities

• Log and track insurance applications and documents in our system (CRM).

• Review and process life insurance applications in line with guidelines.

• Provide information to clients and internal staff about insurance products, pay allotments, and LTD coverage.

• Verify insurance coverage, premium calculations, and other key details.

• Communicate with insurers about technical or medical information.

• Request and collect additional medical records when needed.

• Prepare insurance certificates and related documents.

• Support the LTD claims process for CAF members.

• Scan, index, and manage documents electronically.

• Draft correspondence and create reports.

• Ensure data accuracy and confidentiality at all times.

• Assist with incoming mail and general office duties.

Qualifications

Education & Experience:
One of the following:

• College diploma or certificate in Business Administration (or related field)

• High school diploma with experience in insurance or office administration

• Must hold a valid reliability clearance
  
  
• Must be fluently bilingual in both English and French

Knowledge of:

• General office and record management practices

• Insurance and medical terminology (an asset)

• Basic accounting and time management

• Non-public funds (NPF) administration (an asset)

Skills & Abilities:

• Data entry, filing, and document scanning

• Strong communication and proofreading

• Attention to detail and time management

• Ability to manage confidential information

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.