We’re looking for a seasoned Senior Business Intelligence Analyst who is passionate about connecting data to business outcomes and crafting compelling stories that inspire action. The ideal candidate possesses a proven track record in analytics and data visualization, excels at transforming complex data into executive-ready insights, and demonstrates a natural curiosity and collaborative spirit. They thrive in an environment that encourages initiative, exploration of new ideas, and driving outcomes with minimal direction.

Position Responsibilities:

• Partner with business leaders to lead the design, development, and execution of critical analytics and business intelligence initiatives.
• Analyze large and complex data sets to identify trends, patterns, and actionable insights that inform strategic decisions.
• Develop and maintain intuitive, accurate, and timely dashboards and reports using Power BI.
• Assist with the preparation of executive presentations and reports that clearly communicate performance and strategic opportunities.
• Act as a strategic thought partner, understanding business needs and translating them into scalable analytics solutions.
• Collaborate across multi-functional teams, communicating technical findings in a clear, impactful way to both technical and non-technical customers.
• Use SQL to extract, transform, and analyze data from various sources.
• Build low-code/no-code automation tools and custom business applications using Power Apps and other Microsoft 365 tools.
• Keep informed about emerging data technologies, tools, and trends to continuously improve analytics capabilities.

Required Qualifications:

• 5+ years of experience in Business Intelligence, Data Analytics, or related roles.
• Demonstrable experience of working with Power BI, SQL, and Power Apps in a business context.
• Self-starter and ability to independently lead analytics projects from ideation to impact.
• Strong storytelling skills with the ability to distill complex data into simple, compelling narratives.
• Demonstrating curiosity, showing a passion for delving into data to uncover root causes and emerging opportunities
• Superb communication and customer management skills.
• Solid understanding of financial principles and how data drives operational and strategic decisions.

Preferred Qualifications:

• Background in finance, accounting, or operations analytics.
• Experience with Python, DAX, or other sophisticated analytics tools.
• Familiarity with enterprise data environments and data governance standard processes.
• Experience in a large, matrixed organization (e.g., financial services or insurance) is an asset.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our distributed team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.