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Data Center Customer Operations Technician - JR-152672

Equinix

Winnipeg, Manitoba

Data Center Customer Operations Technician - JR-152672

Equinix

Winnipeg, Manitoba
 
Salary: Information not available
 
Data Centers are considered Critical Facilities. This means that we support hospitals, laboratories, and public safety centers. Simply put - We cannot go dark. In this crucial role, you will be responsible for troubleshoots and installing sophisticated circuits and performing custom installations.  Servers, cables, fiber, oh my! If you like to ‘rack and stack’ this job could be for you.   Responsibilities Racks and stacks customer equipment  Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly  Installs circuits requiring sophisticated fiber terminations  Resolves work priorities from a ticketing queue and ensures adherence to all contributing times  Troubleshoots switched/multiplexed / media converted circuits; escalates to, and works with a networking group, as needed Works with customers to troubleshoot issues  Installs/tests/modifies cross-connects per SOPs and ensures accurate cable management of coax, fiber, twisted-pair copper, and intra-building cross-connects  Installs and tests sophisticated cross-connect circuits (switched, multiplexed, etc.)  Maintains detailed written records of all work activity  Designs and leads cage/infrastructure modification projects  Completes all assigned training in a timely manner  Supports customer happiness through timely and detailed order execution  Qualifications   High School Diploma  A natural curiosity and strong troubleshooting skills  Experience working in a critical facility where failure is not an option Strong system level mechanical or electrical proficiency  You are capable of lifting up to 50 lbs. and are agile in manual dexterity (climb, stoop, et.) with or without accommodation.  24/7 Operation - Your flexibility to work any assigned shift, off-schedule, fill in for workmates and respond to emergencies, etc.  Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

tfrey@equinix.com

 

About Equinix

Who we are? Equinix is the world’s digital infrastructure company. We interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world. Business leaders harness our trusted global platform to bring together and interconnect the foundational infrastructure that powers their success—sustainably and securely.

Founded in Silicon Valley in 1998 as a vendor-neutral multitenant data center provider where leading networks come together to securely connect networks and share data traffic, we chose a name that reflected the company’s focus on EQUality, Neutrality and Internet eXchange—Equinix. We have an unwavering commitment to become the trusted center of a cloud-first world.

Our global platform and our team of over 13,000 of the industry’s most talented people make amazing things happen. The future beckons with opportunities, and Equinix will be where these opportunities connect.

We are a global company but we have a significant presence in Canada across locations such as, Calgary Montreal, Saint John, Vancouver, Kamloops, Ottawa, Toronto, and Winnipeg. We hire across several different type of positions and those roles support our combined efforts at Equinix.

You can check out our career website