Role Responsibilities

Are you an Insurance Industry Professional who is looking for a new challenging role? Are you able to multi-task and prioritize work in a busy fast-paced environment? Are you interested in an opportunity to work with Alberta’s insurance industry, ensuring regulatory compliance?

If your answer is YES, then we have an opportunity for you!

As the Insurer Compliance Analyst, you will:

• Assist with supervisory investigations and examination:

       - Analyze and investigate market conduct issues that arise and make recommendations for resolution to the Manager of Compliance and/or the Deputy Superintendent.
       - Assist Compliance Officers with on-site examinations.
       - Collect and analyze information and data and develop reports.

• Review and respond to telephone and written inquiries from consumers, representatives, and insurance entities.
• Use effective problem solving and interpretive skills to provide guidance and advice to stakeholders.
• Determine level of response needed, handle the inquiry, or assign to another member of the team.
• Ensure access to information for Albertans, industry representatives and legal counsel with respect to insurance registry information.
• Liaise with ministry staff and staff in other ministries, such as: Corporate Tax, Transportation, Service Alberta, Municipal Affairs and Kings Printer, to co-ordinate and resolve issues and provide insurance information and insurance data or statistics.
• Handle various applications to the Superintendent’s office, such as, but not limited to, CE appointment requests, revenue reporting, appeal panel selection, umpire selections, wording submissions.

You will need to have strong analytical and problem-solving skills, and your strengths include the ability to prioritize and support good regulatory decisions. You understand that working collaboratively within the team and building positive relationships with stakeholders will support success in the role. Strong writing skills are very important in this role.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Building Collaborative Relationships: You will maintain open communication with regulated entities and our team to ensure proactive supervision.  You will increase your knowledge of prudential supervision by participating in conference calls and representing Alberta with regulators across Canada, as required.

Agility: You will demonstrate the ability to anticipate, assess, and readily adapt to changing priorities when working with our regulated entities.  You will utilize your problem solving and interpretation skills to monitor, analyze and evaluate complex and technical financial information.

Drive for Results: You will seek to execute the branch’s prudential supervision audit plan, while maximizing available resources to achieve those results. You possess the ability to manage a large volume of work while ensuring care and attention to the recommended course of action.

Build Collaborative Environments: You will work with our team to provide support and develop the tools required to enable our regulated entities to meet or exceed our regulatory expectations.

Systems Thinking: You will anticipate outcomes and potential impacts across interrelated legislation, entities and risks.  You will understand how changes in the insurance marketplace can affect the regulated entities and recommend adjustments to our supervision to account for these changes.

Creative Problem Solving: You will engage the team to identify risks and recommendations to ensure we have a thorough understanding of the risks and their impacts to solvency, risk management and governance.

Qualifications

A university graduation in a related in related field in Finance, Insurance, Business Administration, Risk Management, or Insurance, Economics, Public Administration, Risk Management and Insurance, Accounting; no experience required. In-depth knowledge in life insurance is preferred.

Equivalency
Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience or
• 1 year of experience for 1 year of education.

The following are considered assets:

• Knowledge of, and experience in the insurance industry, including property and casualty and/or life insurance.
• 2 years progressively related experience in financial services, insurance industry or financial regulatory Chartered Insurance Professional (CIP), Fellow Chartered Insurance Professional (FCIP), Chartered Life Underwriter (CLU), or other insurance education.
• Experience in financial regulations and market conduct.

A cover letter highlighting your qualifications and assets is required.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a full-time position working 7.25 hours per day / 36.25 hours per week, Monday through Friday.

Final Candidates for this position will be asked to undergo a security screening.

This competition may be used to fill future vacancies at the same or lower levels across the Government of Alberta.

Positions will be located in the Terrace building located at 9515 107 St NW, Edmonton, with an expected move to Haultain building located at 9811 109 St NW, Edmonton in 2026.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.